Training Coordinator
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Key skills for this role
About the Role
Calo is seeking a Training Coordinator in Jeddah to oversee training strategy for the operations team, coordinate training schedules, and assess training impact. Requires 2-3 years of experience in the food/bulk cooking industry and as a Training Coordinator.
Key Skills for This Role
Responsibilities
- Coordinate the training schedule and training calendar with all MP trainers.
- Coordinate with trainers, subject matter experts, and other stakeholders to ensure availability and alignment with training objectives.
- Collaborate closely with HR and ensure each team member has proper onboarding.
- Responsible for updating the onboarding and planned calendar for all team members.
- Ensure new joiners are following the training schedule as per the training calendar.
- Update and assist trainers in quiz and survey links, and coordinate with the Training Team.
- Attend all meetings related to training topics.
- Responsible for giving the knowledge assessment exam during probation or if needed.
- Responsible for conducting quarterly knowledge assessments for all Team Members.
- Conduct or assist in train the trainer sessions with the help of other stakeholders.
- Design and prepare Training tools like curriculum, SOPs, or presentations/videos.
- Ensure training materials, such as session slides, quizzes, and surveys, are prepared for the trainers.
Requirements
- Background in the Food / Bulk Cooking Industry of at least 2 3 years
- Experience as a Training Coordinator or similar role, with at least 2 3 years
- Result Oriented / Result Driven
- Strong Communicator in both verbal and written English
- Attention to detail and ensuring accuracy of information
- Enjoys learning and committed to continuous improvement
- Ability to work both independently and in a team
- Friendly and pleasant personality that can lead with empathy and patience
Full Job Posting
About Calo
- Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy.
- We have since expanded to 7 countries in the region, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.
Role Overview
- We’re looking for a Training Coordinator in Jeddah to oversee the organizational training strategy for the operations team.
- Drive achievement of FHS and NPS through operational excellence, and assess training impact.
- Identify training and developmental needs and design initiatives/programs that build and promote Training Culture.
Main Responsibilities Planning and Coordination
- Coordinate the training schedule and training calendar with all MP trainers.
- Coordinate with trainers, subject matter experts, and other stakeholders to ensure availability and alignment with training objectives and training related projects.
- Collaborate closely with HR and ensure each team member has proper onboarding.
- Responsible for updating the onboarding and planned calendar for all team members.
Participant Management
- Ensure new joiners are following the training schedule as per the training calendar.
- Update and assist trainers in quiz and survey links, and coordinate with the Training Team.
- Attend all meetings related to training topics.
- Responsible for giving the knowledge assessment exam during probation or if needed.
- Responsible for conducting quarterly knowledge assessments for all Team Members.
- Conduct or assist in train the trainer sessions with the help of other stakeholders.
Administrative Tasks
- Design and prepare Training tools like curriculum, SOPs, or presentations/videos.
- Ensure training materials, such as session slides, quizzes, and surveys, are prepared for the trainers.
- Prepare training related documentation, such as training agendas, handouts, and certificates.
- Handle post training tasks, such as compiling feedback from participants and trainers.
- Responsible for updating the profile and training progress for each team member on the Database.
Communication
- Coordinate with the Training Manager or other stakeholders to ensure alignment with organizational goals and training needs.
- Collaborate with HR in making sure that new joiners are encoded on the System.
- Collaborate with the Training Managers, Operations Team, and Cross Functional Teams on other SOPs that need to be documented.
- Serve as a liaison between trainers, trainees, and other stakeholders.
Analysis, Evaluation, and Reporting
- Identify training needs and gaps within operations and create targeted training to address deviations / non conformance.
- Collect feedback from trainees and trainers after each session to evaluate training effectiveness. (Post survey Evaluation)
- Analyze training data and prepare reports on key metrics such as participant satisfaction, learning outcomes, and training impact.
- Make recommendations for improvements based on evaluation results.
Monitoring and Tracking
- Create a Monthly / Quarterly / Yearly Training Calendar for the Team Members, tailor fit for their needs and roles.
- Monitor and update training progress in the implementation plan.
- Regularly check all updates for all operational related SOPs. Schedule a Document Audit if needed.
- Responsible for controlling, organizing, and storing all training databases.
- Record all completed training sessions in the database.
Training & Development Support
- Coordinate and organize training sessions for kitchen teams, ensuring all logistics, materials, and attendance are properly arranged.
- Assist SMEs and on floor trainers during basic training sessions when needed, without handling highly technical content.
- Support onboarding by preparing schedules, tracking progress, and ensuring new joiners receive all required training touchpoints.
- Maintain updated training records, SOP revisions, and refresher training trackers to support compliance and consistency.
- Reinforce alignment with company policies and standards through follow ups, reminders, and proper documentation.
- Support Central Training Strategies, Initiatives, Projects, Programs relevant to scalable and smart training (AI, automations, etc.).
Productivity & Performance Support
- Observe day to day kitchen workflows to identify training gaps related to skills, compliance, or process understanding.
- Track attendance, training completion, and performance trends of both in house staff and third party teams.
- Highlight operational bottlenecks from a training perspective and escalate improvement opportunities to Supervisors, Line Managers, Operations Manager, and Training Manager.
- Coordinate with Operations Leads to improve scheduling and workforce planning, helping reduce unnecessary overtime through better training alignment.
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