Training Coordinator
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Key skills for this role
About the Role
Oversee training strategy, assess training impact, coordinate schedules, manage participants, and enhance team skills in a fast-paced food production environment.
Key Skills for This Role
Responsibilities
- Coordinate the training schedule and training calendar with all MP trainers.
- Coordinate with trainers, subject matter experts, and other stakeholders to ensure availability and alignment with training objectives.
- Collaborate closely with HR and ensure each team member has proper onboarding.
- Ensure new joiners are following the training schedule as per the training calendar.
- Update and assist trainers in quiz and survey links, and coordinate with the Training Team.
- Design and prepare training tools like curriculum, SOPs, or presentations/videos.
- Ensure training materials are prepared for the trainers.
- Prepare training related documentation, such as training agendas, handouts, and certificates.
- Handle post training tasks, such as compiling feedback from participants and trainers.
- Identify training needs and gaps within operations and create targeted training.
- Collect feedback from trainees and trainers after each session to evaluate training effectiveness.
- Analyze training data and prepare reports on key metrics.
Requirements
- 2 3 years of experience as a Training Coordinator or similar role
- Background in food/bulk cooking industry or high volume food production/manufacturing/hospitality
- Strong organizational and communication skills
- Proficiency in Google Docs, Sheets, Slides, PowerPoint, and Google Forms
- Ability to work in a fast paced environment and manage multiple projects
- Attention to detail and accuracy
Full Job Posting
Role Overview
- We're looking for a Training Coordinator in Jeddah to oversee the organizational training strategy for the operations team, drive achievement of FHS and NPS through operational excellence, and assess training impact.
- You'll identify training and developmental needs and design initiatives/programs that build and promote Training Culture in the company while working across departments to get the team up to speed in their specific vertical.
- The ideal candidate will help the MP to achieve KPIs like FHS by enhancing the team's skills, performance, productivity, and quality of work.
Planning and Coordination
- Coordinate the training schedule and training calendar with all MP trainers.
- Coordinate with trainers, subject matter experts, and other stakeholders to ensure availability and alignment with training objectives and training related projects.
- Collaborate closely with HR and ensure each team member has proper onboarding.
- Responsible for updating the onboarding and planned calendar for all team members.
Participant Management
- Ensure new joiners are following the training schedule as per the training calendar.
- Update and assist trainers in quiz and survey links, and coordinate with the Training Team.
- Attend all meetings related to training topics.
- Responsible for giving the knowledge assessment exam during probation or if needed.
- Responsible for conducting quarterly knowledge assessments for all Team Members.
- Conduct or assist in train the trainer sessions with the help of other stakeholders.
Administrative Tasks
- Design and prepare Training tools like curriculum, SOPs, or presentations/videos.
- Ensure training materials, such as session slides, quizzes, and surveys, are prepared for the trainers.
- Prepare training related documentation, such as training agendas, handouts, and certificates.
- Handle post training tasks, such as compiling feedback from participants and trainers.
- Responsible for updating the profile and training progress for each team member on the Database.
Communication
- Coordinate with the Training Manager or other stakeholders to ensure alignment with organizational goals and training needs.
- Collaborate with HR in making sure that new joiners are encoded on the System.
- Collaborate with the Training Managers, Operations Team, and Cross Functional Teams on other SOPs that need to be documented.
- Serve as a liaison between trainers, trainees, and other stakeholders.
Analysis, Evaluation, and Reporting
- Identify training needs and gaps within operations and create targeted training to address deviations / non conformance.
- Collect feedback from trainees and trainers after each session to evaluate training effectiveness. (Post survey Evaluation).
- Analyze training data and prepare reports on key metrics such as participant satisfaction, learning outcomes, and training impact (post evaluation) on employees skills and KPIs.
- Make recommendations for improvements based on evaluation results.
Monitoring and Tracking
- Create a Monthly / Quarterly / Yearly Training Calendar for the Team Members, tailor fit for their needs and roles.
- Monitor and update training progress in the implementation plan.
- Regularly check all updates for all operational related SOPs. Schedule a Document Audit if needed.
- Responsible for controlling, organizing, and storing all training databases.
- Record all completed training sessions in the database.
Training & Development Support
- Coordinate and organize training sessions for kitchen teams, ensuring all logistics, materials, and attendance are properly arranged.
- Assist SMEs and on floor trainers during basic training sessions when needed, without handling highly technical content.
- Support onboarding by preparing schedules, tracking progress, and ensuring new joiners receive all required training touchpoints.
- Maintain updated training records, SOP revisions, and refresher training trackers to support compliance and consistency.
- Reinforce alignment with company policies and standards through follow ups, reminders, and proper documentation.
- Support Central Training Strategies, Initiatives, Projects, Programs relevant to scalable and smart training (AI, automations, etc.).
Productivity & Performance Support
- Observe day to day kitchen workflows to identify training gaps related to skills, compliance, or process understanding.
Ideal Candidate
- With a background in the Food / Bulk Cooking Industry of at least 2 3 years. High volume food production, manufacturing, or multi unit hospitality environment (experience with a Central Production Unit (CPU) model is a strong plus).
- Experience as a Training Coordinator or similar role, with at least 2 3 years.
- Result Oriented / Result Driven.
- Strong Communicator. Able to effectively communicate in both verbal and written English.
- Attention to detail and ensuring accuracy of information in the training materials and other training resources.
- Enjoys learning and is committed to continuous improvement/development.
- Ability to work both independently and in a team.
- Friendly and pleasant personality that can lead with empathy and patience.
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