Teller - Dubai (UAE Nationals Only)
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Key skills for this role
About the Role
Emirates NBD is hiring a Teller (UAE Nationals only) to perform banking transactions accurately and provide exceptional customer service. Requires a high school diploma, communication skills, and 0-5 years experience.
Key Skills for This Role
Responsibilities
- Greet customers and provide prompt, courteous, and efficient service
- Process deposits, withdrawals, and payments accurately
- Handle cash and checks, ensuring all transactions are balanced at the end of the day
- Assist customers with requests on international money exchange
- Maintain and balance the cash drawer daily
- Ensure compliance with bank policies, procedures, and regulations
- Respond courteously and effectively to customer problems, escalating beyond role limits to superiors
Requirements
- High school diploma or equivalent
- Comfortable working face to face with customers
- Good spoken and written communication in English
- Able to work quickly whilst maintaining accuracy
- 0 to 5 years experience
- UAE National only
Full Job Posting
Company Overview
- Emirates NBD is a market leader across the MENAT region with a presence in 13 countries, serving over 9 million customers.
- It is the leading financial services brand in the UAE with a brand value of approximately USD 4 billion.
Job Overview
- As a Teller, your role is to provide exceptional customer service and perform a variety of banking transactions accurately and efficiently.
- Manage routine financial transactions such as deposits, withdrawals, and payments, and ensure compliance with all banking policies and procedures.
Key Responsibilities
- Greet customers and provide prompt, courteous, and efficient service.
- Process deposits, withdrawals, and payments accurately.
- Handle cash and checks, ensuring all transactions are balanced at the end of the day.
- Assist customers with requests on international money exchange.
- Maintain and balance the cash drawer daily.
- Ensure compliance with bank policies, procedures, and regulations.
- Respond courteously and effectively to customer problems, escalating those beyond the role limits to superiors.
Skills and Experience
- Holds a high school diploma or equivalent.
- Comfortable working face to face with customers.
- Good spoken and written communication in English.
- Able to work quickly whilst maintaining accuracy.
- Experience from 0 to 5 years.
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