Head of Operational Risk Technology and Transformation
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Key skills for this role
About the Role
Emirates NBD seeks a Head of Operational Risk Technology and Transformation to lead enterprise-wide operational risk transformation and major programmes.
Key Skills for This Role
Responsibilities
- Deliver Operational Risk project roadmaps in collaboration with stakeholders
- Lead Operational Risk projects and portfolio analysis initiatives
- Act as a liaison between Business and IT teams
- Coordinate with Business, Risk, IT and external vendors to ensure successful project outcomes
- Drive automation and process simplification using tools such as SAS, Python and Power BI
- Manage vendors throughout requirements gathering, design and UAT phases
- Ensure IT deliverables are completed within agreed timelines
- Lead functional discussions during senior management forums
- Ensure infrastructure capabilities support regulatory, audit and management reporting requirements
- Drive closure of audit observations owned by Risk teams
- Manage annual insurance renewals and ensure no gaps in coverage
- Analyse new CBUAE regulations impacting Operational Risk and conduct gap assessments
Requirements
- Degree from a reputed institution (e.g. IIT or equivalent)
- Professional qualification in Finance or Risk Management (FRM or CFA preferred)
- More than 10 years of experience leading large, multidisciplinary teams
- Experience with risk systems and analytical models
- Proven delivery ownership of large scale risk and transformation programmes
- Experience managing significant programme budgets
- Strong understanding of operational risk platforms, fraud management and alert management systems
- Knowledge of banking regulations and risk management frameworks
- Sound understanding of wholesale and retail banking products
- Experience in data governance and risk technology transformation
Full Job Posting
Job Purpose
- This role is accountable for enterprise wide operational risk transformation and leads the functional roll out of major transformation programmes.
- The role represents the Operational Risk function at senior governance forums and acts as the primary external regulatory representative for operational risk system infrastructure matters.
Key Responsibilities Project Delivery & Ownership
- Deliver Operational Risk project roadmaps in collaboration with stakeholders.
- Lead Operational Risk projects and portfolio analysis initiatives.
- Act as a liaison between Business and IT teams.
- Coordinate with Business, Risk, IT and external vendors to ensure successful project outcomes.
- Facilitate working groups and obtain stakeholder consensus.
- Drive automation and process simplification using tools such as SAS, Python and Power BI.
- Manage vendors throughout requirements gathering, design and UAT phases.
- Ensure IT deliverables are completed within agreed timelines.
- Recommend implementation alternatives and obtain senior management approvals.
- Lead functional discussions during senior management forums.
- Ensure infrastructure capabilities support regulatory, audit and management reporting requirements.
- Drive closure of audit observations owned by Risk teams.
Key Responsibilities Insurance Management
- Manage annual renewals and ensure no gaps in insurance coverage.
- Maintain policy documentation, endorsements, warranties and coverage schedules.
- Benchmark insurance arrangements against GCC banking peers.
- Manage broker relationships and service delivery.
- Maintain insurance claims registers and oversee recovery and notification processes.
Key Responsibilities Compliance & Regulatory Management
- Ensure compliance with internal policies and procedures.
- Analyse new CBUAE regulations impacting Operational Risk.
- Conduct gap assessments and compliance planning.
- Own and coordinate closure of system infrastructure observations raised by regulators.
Person Specification Education
- Degree from a reputed institution (e.g. IIT or equivalent).
- Professional qualification in Finance or Risk Management.
- FRM or CFA qualification preferred.
Person Specification Experience
- More than 10 years of experience leading large, multidisciplinary teams.
- Experience with risk systems and analytical models.
- Proven delivery ownership of large scale risk and transformation programmes.
- Experience managing significant programme budgets.
Person Specification Knowledge & Skills
- Strong understanding of operational risk platforms, fraud management and alert management systems.
- Knowledge of banking regulations and risk management frameworks.
- Sound understanding of wholesale and retail banking products.
- Experience in data governance and risk technology transformation.
Person Specification Behavioural Competencies
- Original thinker with a positive attitude.
- Strong team player.
- Problem solving mindset focused on improvement and continuous learning.
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