Head of Operational Risk Technology and Transformation
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Key skills for this role
About the Role
Emirates NBD is seeking a Head of Operational Risk Technology and Transformation to lead enterprise-wide operational risk transformation and major programmes. The role represents the Operational Risk function at senior governance forums and manages insurance, compliance, and regulatory matters.
Key Skills for This Role
Responsibilities
- Deliver Operational Risk project roadmaps in collaboration with stakeholders
- Lead Operational Risk projects and portfolio analysis initiatives
- Act as a liaison between Business and IT teams
- Coordinate with Business, Risk, IT and external vendors to ensure successful project outcomes
- Facilitate working groups and obtain stakeholder consensus
- Drive automation and process simplification using tools such as SAS, Python and Power BI
- Manage vendors throughout requirements gathering, design and UAT phases
- Ensure IT deliverables are completed within agreed timelines
- Recommend implementation alternatives and obtain senior management approvals
- Lead functional discussions during senior management forums
- Ensure infrastructure capabilities support regulatory, audit and management reporting requirements
- Drive closure of audit observations owned by Risk teams
Requirements
- Degree from a reputed institution (e.g. IIT or equivalent)
- Professional qualification in Finance or Risk Management (FRM or CFA preferred)
- More than 10 years of experience leading large, multidisciplinary teams
- Experience with risk systems and analytical models
- Proven delivery ownership of large scale risk and transformation programmes
- Experience managing significant programme budgets
- Strong understanding of operational risk platforms, fraud management and alert management systems
- Knowledge of banking regulations and risk management frameworks
- Sound understanding of wholesale and retail banking products
- Experience in data governance and risk technology transformation
Full Job Posting
Job Purpose
- This role is accountable for enterprise wide operational risk transformation and leads the functional roll out of major transformation programmes. The role represents the Operational Risk function at senior governance forums and acts as the primary external regulatory representative for operational
Key Responsibilities Project Delivery & Ownership
- Deliver Operational Risk project roadmaps in collaboration with stakeholders.
- Lead Operational Risk projects and portfolio analysis initiatives.
- Act as a liaison between Business and IT teams.
- Coordinate with Business, Risk, IT and external vendors to ensure successful project outcomes.
- Facilitate working groups and obtain stakeholder consensus.
- Drive automation and process simplification using tools such as SAS, Python and Power BI.
- Manage vendors throughout requirements gathering, design and UAT phases.
- Ensure IT deliverables are completed within agreed timelines.
- Recommend implementation alternatives and obtain senior management approvals.
- Lead functional discussions during senior management forums.
- Ensure infrastructure capabilities support regulatory, audit and management reporting requirements.
- Drive closure of audit observations owned by Risk teams.
Insurance Management
- Manage annual renewals and ensure no gaps in insurance coverage.
- Maintain policy documentation, endorsements, warranties and coverage schedules.
- Benchmark insurance arrangements against GCC banking peers.
- Manage broker relationships and service delivery.
- Maintain insurance claims registers and oversee recovery and notification processes.
Compliance & Regulatory Management
- Ensure compliance with internal policies and procedures.
- Analyse new CBUAE regulations impacting Operational Risk.
- Conduct gap assessments and compliance planning.
- Own and coordinate closure of system infrastructure observations raised by regulators.
Person Specification Education
- Degree from a reputed institution (e.g. IIT or equivalent).
- Professional qualification in Finance or Risk Management.
- FRM or CFA qualification preferred.
Experience
- More than 10 years of experience leading large, multidisciplinary teams.
- Experience with risk systems and analytical models.
- Proven delivery ownership of large scale risk and transformation programmes.
- Experience managing significant programme budgets.
Knowledge & Skills
- Strong understanding of operational risk platforms, fraud management and alert management systems.
- Knowledge of banking regulations and risk management frameworks.
- Sound understanding of wholesale and retail banking products.
- Experience in data governance and risk technology transformation.
Behavioural Competencies
- Original thinker with a positive attitude.
- Strong team player.
- Problem solving mindset focused on improvement and continuous learning.
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