Telesales Agent
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Key skills for this role
About the Role
AL MUTAKAMELA VEHICLES TESTING AND REGISTRATION seeks a Telesales Agent to contact customers, handle inbound inquiries, and convert leads into sales. The role requires previous telesales or customer service experience and strong communication skills.
Key Skills for This Role
Responsibilities
- Contact potential and existing customers to promote company services
- Handle inbound inquiries and convert leads into sales
- Build and maintain strong customer relationships
- Follow up with customers and maintain an active sales pipeline
- Meet and exceed daily, weekly, and monthly sales targets
- Update customer information and sales activities in the CRM system
- Resolve customer concerns professionally and escalate issues when required
- Collaborate with other departments to ensure excellent customer service
Requirements
- Previous experience in telesales, call center, or customer service is preferred
- Excellent communication and negotiation skills
- Strong sales and closing abilities
- Proficiency in Microsoft Office and CRM systems
- Ability to work in a target driven environment
- Good organizational and time management skills
- Fluency in English is required
Full Job Posting
Key Responsibilities
- Contact potential and existing customers to promote company services.
- Handle inbound inquiries and convert leads into sales.
- Build and maintain strong customer relationships.
- Follow up with customers and maintain an active sales pipeline.
- Meet and exceed daily, weekly, and monthly sales targets.
- Update customer information and sales activities in the CRM system.
- Resolve customer concerns professionally and escalate issues when required.
- Collaborate with other departments to ensure excellent customer service.
Requirements
- Previous experience in telesales, call center, or customer service is preferred.
- Excellent communication and negotiation skills.
- Strong sales and closing abilities.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work in a target driven environment.
- Good organizational and time management skills.
- Fluency in English is required.
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