Technology Services Controller (Network & Telecom)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Qatar Airways is seeking a Technology Services Controller to support 24/7 telecom operations and infrastructure for airport operations. The role involves maintaining private 4G/5G and Cisco unified communication systems.
Key Skills for This Role
Responsibilities
- Support the 24x7 Telecom operations and provide technical support for Private 4G/5G and Cisco's unified communication and collaboration infrastructure.
- Responsible for maintaining design, configuration and Standard Operating Procedure documentation for Telecom infrastructure.
- Responsible for the planning & designing of Telecom and Unified collaboration Infrastructure in line with latest technology trends and optimization which includes site surveys, Cellular coverage and capacity planning.
- Responsible for conducting Root Cause Analysis of reported incidents in Telcom and collaboration technologies and ensure corrective actions are implemented in line with change management process.
- Contribute to the design, implementation and operations of airport private 4G/5G networks.
- Ensure continual improvement in the services by identifying and assessing innovative products/features that can offer new or improved capability to enhance customer experience.
- Responsible to secure the Telecom and Collaboration infrastructure to protect the airport network from unauthorized access and threats. Periodically update and maintain security measures.
- Support Telecom projects and ensure complying with established procedures, quality standards and methods to achieve targets of quality, cost, business benefits and timelines.
- Liaise with external suppliers and internal teams involved in both projects and operational maintenance of systems to meet business requirements.
Requirements
- Minimum bachelor’s degree or Diploma in Electronics Engineering/Telecommunication/Computer Science or equivalent technical qualification
- Minimum 5 6 years of relevant job experience
- Worked in Large Enterprise or Telecom Service Provider
- Mandatory CCNP in Unified communication / 4G/5G professional Certifications or equivalent
- Hands on implementation and support experience in managing large enterprise private 4G/5G/ Cisco's unified communication and collaboration infrastructure
- Excellent troubleshooting skills in resolving complex issues related to connectivity, interference, and security by using industry standard tools
- Good written and spoken English
- Strong knowledge in routing, switching, and telecom infrastructure, including RAN, in building solutions, and IoT
- In depth knowledge on Telecom technologies and hands on experience in configuring Telecom technologies Telecom Core/ Unified collaboration solution (preferred)
- ITIL v3 Foundation Certified (preferred)
Full Job Posting
About the Role
- This role will be responsible to support the Project & Operational activities ensuring that multiple services offered over the Network and Telecom Infrastructure are secured and available 24/7 for airport operations.
Key Responsibilities
- Support the 24x7 Telecom operations and provide technical support for Private 4G/5G and Cisco's unified communication and collaboration infrastructure.
- Responsible for maintaining design, configuration and Standard Operating Procedure documentation for Telecom infrastructure.
- Responsible for the planning & designing of Telecom and Unified collaboration Infrastructure in line with latest technology trends and optimization which includes site surveys, Cellular coverage and capacity planning.
- Responsible for conducting Root Cause Analysis of reported incidents in Telcom and collaboration technologies and ensure corrective actions are implemented in line with change management process.
- Contribute to the design, implementation and operations of airport private 4G/5G networks.
- Ensure continual improvement in the services by identifying and assessing innovative products/features that can offer new or improved capability to enhance customer experience.
- Responsible to secure the Telecom and Collaboration infrastructure to protect the airport network from unauthorized access and threats. Periodically update and maintain security measures.
- Support Telecom projects and ensure complying with established procedures, quality standards and methods to achieve targets of quality, cost, business benefits and timelines.
- Liaise with external suppliers and internal teams involved in both projects and operational maintenance of systems to meet business requirements.
About You
- Minimum bachelor’s degree or Diploma in Electronics Engineering/Telecommunication/Computer Science or equivalent technical qualification.
- Minimum 5 6 years of relevant job experience required.
- Worked in Large Enterprise or Telecom Service Provider.
- Mandatory CCNP in Unified communication / 4G/5G professional Certifications or equivalent.
- Hands on implementation and support experience in managing large enterprise private 4G/5G/ Cisco's unified communication and collaboration infrastructure.
- Excellent troubleshooting skills in resolving complex issues related to connectivity, interference, and security by using industry standard tools.
- Good written and spoken English.
- Strong knowledge in routing, switching, and telecom infrastructure, including RAN, in building solutions, and IoT.
- In depth knowledge on Telecom technologies and hands on experience in configuring Telecom technologies Telecom Core/ Unified collaboration solution (preferred).
- ITIL v3 Foundation Certified (preferred).
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qatar Airways
Cargo Operations Manager - Riyadh
Riyadh, KSA
Qatar Airways is recruiting a Cargo Operations Manager based in Riyadh to oversee smooth cargo operations, manage ground handling activities, and ensure compliance with regulations. The role requires strong experience in
Licensed Aircraft Engineer Level II - Borescope Inspection (BSI)
Doha, QAT
Qatar Airways is hiring a Licensed Aircraft Engineer Level II for Borescope Inspection at its Doha facility. The role involves off-wing engine maintenance, borescope inspections, LRU build-up, and module removal/installa
Business Analyst - IT (Qatari Nationals Only)
Doha, QAT
Qatar Airways is looking for a Business Analyst - IT to manage business requirements and ensure IT solutions meet business objectives. The role involves requirements gathering, analysis, testing, and support. Requires a
Senior Manager - Compliance & Regulatory (Qatari Nationals Only)
Doha, QAT
Qatar Airways is looking for a Senior Manager Compliance to lead the development and enhancement of the group's compliance framework, covering ABC, AML, sanctions, and ethics. The role requires 10+ years of experience in
Manager Loyalty Insights
Doha, QAT
Qatar Airways is seeking a Manager Loyalty Insights to lead the Loyalty Insights strategy, driving member intelligence, analytics, and reporting for the Privilege Club. The role involves developing data products, transla
Senior Manager - Compliance & Regulatory (Qatari Nationals Only)
Doha, QAT
Qatar Airways is seeking a Senior Manager Compliance to lead the development and enhancement of the Group's compliance framework, covering Anti-Bribery, AML, Sanctions, and more. The role involves overseeing compliance a
Cargo Operations Manager - Riyadh
, KSA
Qatar Airways is recruiting a Cargo Operations Manager based in Riyadh to oversee smooth cargo operations, manage ground handling activities, and ensure compliance with regulations. The role requires strong experience in
Manager Loyalty Insights
Doha, QAT
Qatar Airways is seeking a Manager Loyalty Insights to lead the Loyalty Insights strategy and drive member intelligence, analytics, and reporting for the Privilege Club. The role involves translating complex data into co
Cargo Operations Manager - Riyadh
Riyadh, KSA
Licensed Aircraft Engineer Level II - Borescope Inspection (BSI)
Doha, QAT
Business Analyst - IT (Qatari Nationals Only)
Doha, QAT
Senior Manager - Compliance & Regulatory (Qatari Nationals Only)
Doha, QAT
Manager Loyalty Insights
Doha, QAT
Senior Manager - Compliance & Regulatory (Qatari Nationals Only)
Doha, QAT
Cargo Operations Manager - Riyadh
, KSA
Manager Loyalty Insights
Doha, QAT