Technician | Al-Futtaim Automotive - BYD | KSA
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Key skills for this role
About the Role
Al-Futtaim Automotive seeks a Technician for its BYD dealership in KSA. The role involves diagnosing, repairing, and servicing vehicles to OEM standards, driving workshop productivity and customer satisfaction.
Key Skills for This Role
Responsibilities
- Perform scheduled maintenance, mechanical repairs, and diagnostic work on customer vehicles in accordance with OEM standards and dealership processes
- Complete assigned Repair Orders (ROs) within standard labour times while maintaining high repair quality and efficiency
- Carry out inspections during servicing and identify additional repair requirements, reporting findings clearly to the Service Advisor for customer approval
- Use OEM diagnostic tools, scan systems, and troubleshooting procedures to identify root causes of vehicle faults accurately
- Perform road tests and final quality inspections to verify repair effectiveness before handing vehicles back to the Service Advisor
- Maintain a clean, safe, and organized workstation aligned with 5S standards and OEM housekeeping requirements
- Complete all OEM technical training programmes and internal certification requirements to maintain technical competency
- Stay updated on Technical Service Bulletins (TSBs), recall campaigns, software updates, and new model repair procedures
Requirements
- Automotive Diploma, Vocational Certificate, or equivalent technical qualification
- Minimum 2–5 years of hands on workshop experience within a franchised automotive dealership environment
- Strong mechanical knowledge across engine, transmission, suspension, steering, braking, and electrical systems
- Working proficiency in OEM diagnostic platforms, scan tools, and electronic troubleshooting systems
- Ability to interpret wiring diagrams, hydraulic schematics, workshop manuals, and technical repair documentation
- Basic computer literacy for DMS usage, job booking updates, and digital inspection reporting
- OEM technical certification is highly desirable
- Familiarity with hybrid and EV systems is considered a strong advantage
Full Job Posting
Position Summary
- The Technician is responsible for diagnosing, repairing, and servicing customer vehicles to OEM specifications, within standard labour times, and to first time right quality.
- The role directly drives workshop productivity, customer satisfaction, and aftersales profitability.
Key Responsibilities
- Perform scheduled maintenance, mechanical repairs, and diagnostic work on customer vehicles in accordance with OEM standards and dealership processes
- Complete assigned Repair Orders (ROs) within standard labour times while maintaining high repair quality and efficiency
- Carry out inspections during servicing and identify additional repair requirements, reporting findings clearly to the Service Advisor for customer approval
- Ensure all repair work is completed accurately and aligned with manufacturer specifications and technical procedures
- Use OEM diagnostic tools, scan systems, and troubleshooting procedures to identify root causes of vehicle faults accurately
- Perform road tests and final quality inspections to verify repair effectiveness before handing vehicles back to the Service Advisor
- Complete all technical check sheets, inspection reports, and job logs accurately for every service and repair activity
- Support reduction of repeat repairs and customer comeback cases through strong first time right execution
- Use Special Service Tools (SSTs), lifting equipment, and workshop machinery correctly and safely at all times
- Report damaged tools, calibration requirements, or equipment faults immediately to the Workshop Supervisor
- Maintain a clean, safe, and organized workstation aligned with 5S standards and OEM housekeeping requirements
- Strictly follow PPE usage, lifting procedures, chemical handling standards, and workshop HSE protocols
Skills
- Automotive Diploma, Vocational Certificate, or equivalent technical qualification
- OEM technical certification is highly desirable
- Minimum 2–5 years of hands on workshop experience within a franchised automotive dealership environment
- Strong mechanical knowledge across engine, transmission, suspension, steering, braking, and electrical systems
- Working proficiency in OEM diagnostic platforms, scan tools, and electronic troubleshooting systems
- Ability to interpret wiring diagrams, hydraulic schematics, workshop manuals, and technical repair documentation
- Basic computer literacy for DMS usage, job booking updates, and digital inspection reporting
- Familiarity with hybrid and EV systems is considered a strong advantage
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