Technical Service Delivery Specialist Cloud
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Key skills for this role
About the Role
Alnafitha IT is looking for a Technical Service Delivery Specialist – Cloud to execute and manage cloud service delivery in client environments. The role focuses on Microsoft Azure, AWS, and hybrid platforms, ensuring reliable and secure cloud services within SLAs.
Key Skills for This Role
Responsibilities
- Execute and manage cloud service delivery across client environments
- Ensure cloud services are delivered reliably, securely, and in line with contracted SLAs
- Handle complex operational tasks with meaningful independence
- Engage clients professionally on technical matters
- Contribute to service improvements based on accumulated experience
Requirements
- Experience with Microsoft Azure, AWS, and hybrid cloud platforms
- Knowledge of cloud service delivery and SLA management
- Ability to handle complex operational tasks independently
- Strong technical troubleshooting skills
- Excellent communication and client facing skills
Full Job Posting
Company Overview
- Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
- Our expertise spans across Microsoft, AWS, ManageEngine, and Zoho Solutions.
- We have completed more than 4,000 projects, serving over 3,000 satisfied customers.
Role Overview
- The Technical Service Delivery Specialist – Cloud is an experienced individual contributor responsible for executing and handling cloud service delivery across client environments.
- Working primarily within Microsoft Azure, AWS, and hybrid platforms, this role applies solid technical knowledge and practical judgment.
- The role handles complex operational tasks with meaningful independence and engages clients professionally on technical matters.
Key Responsibilities
- Execute and manage cloud service delivery across client environments
- Ensure cloud services are delivered reliably, securely, and in line with contracted SLAs
- Handle complex operational tasks with meaningful independence
- Engage clients professionally on technical matters
- Contribute to service improvements based on accumulated experience
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