Technical Field Sales Representative Africa
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Key skills for this role
About the Role
Clarios seeks a Technical Field Sales Representative to support the aftermarket business across Africa. The role involves delivering technical training, managing warranty queries, and driving sales through technical discussions.
Key Skills for This Role
Responsibilities
- Provide hands on technical expertise and customer support for the aftermarket business across Africa
- Deliver technical trainings in various formats including on site visits, small group sessions, and conference style presentations
- Create training materials and technical documentation
- Perform product demonstrations and trials
- Manage technical and warranty queries and support customers in handling claims
- Guide customers through technical discussions up to sales closure
- Proactively initiate sales driven technical conversations to identify product solutions
- Conduct targeted sales trainings
- Support trade shows to strengthen market presence
Requirements
- Professional qualification in a technical or commercial field
- Several years of experience in a sales or technical role within the automotive industry
- Exposure to and cultural understanding of African markets
- Strong technical knowledge of cars and preferably batteries
- Automotive technical training experience
- Fluency in English and French
- Full driving license and willingness to travel flexibly across a wide area
- Commercial acumen
- Team player and cultural sensitivity
- Analytical and conceptual thinking
- Influencing and negotiation skills
Full Job Posting
Your contribution
- As a Technical Field Support Representative, you will support the Aftermarket business across Africa by providing hands on technical expertise and customer support.
- The role is based in Dubai, UAE.
Responsibilities: What you will do
- Guide customers through technical discussions up to sales closure, working with stakeholders from mechanics to senior managers.
- Proactively initiate sales driven technical conversations to identify the best product solutions and conduct targeted sales trainings.
- Handle technical claims and support trade shows to strengthen market presence.
Knowledge, Skills and Abilities: What We Look For
- Professional qualification in a technical, engineering (or commercial) field.
- Several years of experience in a sales and/or technical role within the automotive industry, combined with exposure to and cultural understanding of African markets.
- Solid technical background including strong technical knowledge of cars and preferably batteries.
- Automotive, Commercial vehicle or Bus and Coach technical training experience.
- Experience with training technologies such as webinars, social media tools.
- Self starter, able to organize own appointments and develop technical discussions into sales opportunities.
- Commercial acumen.
- Full Driving License and willingness to travel flexibly across a wide area.
- Fluency in English and French is a must.
Soft skills
- Team player and cultural sensitivity.
- Analytical and conceptual thinking – using logic and reason as well as creative and strategic.
- Influencing and negotiation skills.
- Genuine interest and passion for the automotive industry.
- Ability to demonstrate some project management skills.
What we offer you
- Competitive Base Salary.
- Middle East Allowance to support regional living standards.
- Medical Insurance.
- Life & Disability Insurance.
- Standard Working Hours: Monday to Friday, 08:30–17:30.
- Generous Time Off: 25 days of annual leave plus public holidays.
About Clarios
- Clarios is the global leader in advanced, low voltage battery technologies for mobility.
- Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today.
- With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners.
- We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network.
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