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Technical Assistant Robotics
TALENTMATE
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Robotics hardware and softwareRobot deployment and configurationSLAM mappingAutonomous robot navigationRobot troubleshootingSensors
Free
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Robotics hardware and softwareRobot deployment and configurationSLAM mapping
Role Overview
Support the preparation, deployment, maintenance, and technical support of robotic systems.
Prepare robots for demonstrations and deliveries, support customers onsite and remotely, maintain showroom robots, and create technical support materials.
Key Skills for This Role
Robotics hardware and softwareRobot deployment and configurationSLAM mappingAutonomous robot navigationRobot troubleshootingSensors
Full Job Posting
Job Purpose
Support the preparation, deployment, maintenance, and technical support of robotic systems.
Prepare robots for demonstrations and deliveries, support customers onsite and remotely, maintain showroom robots, and create technical support materials.
Robot Preparation and Deployment
- Prepare, configure, test, and complete pre-delivery checks on robots for demonstrations, rentals, and customer handovers.
- Coordinate with sales and operations on demo and delivery schedules and resolve technical issues before deployment.
- Conduct SLAM mapping at customer sites and configure navigation parameters for each environment.
Customer and Technical Support
- Provide onsite and remote support for robot setup, operation, navigation, and troubleshooting.
- Guide customers through correct robot usage and basic issue resolution.
- Record support cases, follow up on unresolved issues, and escalate complex technical problems with clear findings and notes.
Maintenance and Logistics
- Perform routine checks, cleaning, charging, software checks, and minor repairs to keep showroom robots operational and demo-ready.
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