Team Leader – Warehouse Operations
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Key skills for this role
About the Role
Zahrawi Group seeks a Team Leader for Warehouse Operations in Dubai to oversee warehouse operations, ensure compliance with safety standards, manage inventory, and lead a team. Candidates need 2+ years supervisory experience, a valid UAE driving license, and experience with WMS/NetSuite.
Key Skills for This Role
Responsibilities
- Oversee warehouse operations, ensuring compliance with safety standards, quality control, inventory management, and efficient logistics
- Manage Warehouse Coordinators, Assistants, and Drivers, regularly evaluating their performance
- Ensure strict adherence to SOPs in daily warehouse operations
- Conduct daily audits to minimize returned orders with errors
- Monitor cold products from receipt to delivery, ensuring they remain within set temperature limits
- Manage Drivers and Driver Assistants, oversee Zahrawi vehicles and ensure timely registration
- Prepare documentation for internal and external audits
- Monitor and report expired products monthly, oversee disposal
Requirements
- Medical device distribution background preferred
- Must have valid UAE driving license
- Flexibility for early/late shifts and weekend on calls
- 2+ years supervisory experience
- OrthoSpine / Surgical implant handling experience
- WMS / NetSuite experience
- Outbound Warehouse Operations Management
- Inventory & Consignment Management
- KPI Monitoring & Continuous Improvement
- Inventory Control & Stock Auditing
- SOP & Quality Compliance
- Order Fulfilment & Dispatch Coordination
Full Job Posting
About Zahrawi Group
- Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets.
- The company supplies and distributes high quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.
Job Brief
- The Scope of work includes overseeing warehouse operations, ensuring compliance with safety standards, quality control, inventory management, and efficient logistics.
Team Management
- Ensure that each individual in the team and the area of responsibility meets the target assigned to them for profitable sales growth.
- Provide regular performance reviews and feedback.
- Allocate tasks to team members based on operational needs.
- Motivate the team members and making sure that they achieve their targets.
- Identify training needs and provide coaching to team members to enhance their skills and capabilities.
- Ensure that team members follow company policies, procedures, and safety guidelines.
- Approve SOPs, operational workflows, and team related requests such as leave, per diem, and reimbursements in line with company policies.
Warehouse Management
- Manage Warehouse Coordinators, Assistants, and Drivers, regularly evaluating their performance.
- Ensure strict adherence to SOPs in daily warehouse operations.
- Ensure compliance with Zahrawi’s Health, Safety, and Environment (HSE) standards.
- Conduct daily audits to minimize returned orders with errors.
- Ensure all required licenses, registrations, and calibrations are renewed before expiration.
- Manage petty cash for warehouse expenses and coordinate reimbursements with the Finance team.
- Stay informed of relevant regulations and instructions from local authorities and concerned governmental bodies.
Quality Assurance
- Monitor cold products from receipt to delivery, ensuring they remain within set temperature limits, including Data Logger results.
- Inspect product packaging from cold storage and verify Data Logger reports for consistency.
- Regularly assess the quality of vehicles, warehouse cleanliness, temperature control systems, storage conditions, and validity of product on shelves.
- Ensure regular calibration of Zahrawi Cold Vans/Delivery Vehicles and Data Loggers and update the warehouse temperature mapping.
- Ensure all necessary licenses, registrations, and calibration renewals are up to date before expiration.
- Regularly review technical and quality agreements with suppliers and customers.
Audit
- Prepare documentation for internal and external audits.
- File all documents correctly to ensure availability and accuracy.
- Review audit suggestions and implement feasible recommendations.
Inventory Check
- Monitor and report expired products monthly to the Line Manager.
- Oversee the disposal of expired products.
- Update the status of expired/near expiry products in NetSuite.
- Approve sales returns and ensure timely follow ups for necessary approvals.
- Coordinate and arrange for perpetual and annual stock takes, providing updates to the Line Manager.
Transportation
- Manage Drivers and Driver Assistants.
- Oversee the management of Zahrawi vehicles and ensure timely registration.
- Monitor the movement of products in and out of the Warehouse.
Administration
- Build and maintain professional relationships with MOH staff, monitoring changes in regulations and legislation.
- Represent Zahrawi in dealings with the MOH and other relevant authorities.
- Negotiate with regulatory bodies to obtain marketing authorization.
- Address calls and emails from customers, Sales team, and support staff in a timely manner.
- Manage and resolve all warehouse related inquiries.
- Handle urgent situations promptly, ensuring efficient resolution.
- Assist the Finance Department by providing necessary documentation for payment collection.
REQUIREMENTS
- Education: Medical device distribution background preferred
- Additional details: Candidates are preferred to be based in UAE. Must have valid UAE driving license. Flexibility for early/late shifts and weekend on calls
- Experience: 2+ years supervisory experience
- Job Specific Skills: OrthoSpine / Surgical implant handling experience; WMS / NetSuite experience; Outbound Warehouse Operations Management; Inventory & Consignment Management; KPI Monitoring & Continuous Improvement; Inventory Control & Stock Auditing; SOP & Quality Compliance; Order Fulfilment & D
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