Team Lead Sales Operations- UAE
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About the Role
Manage sales order packs, coordinate logistics, and ensure exceptional customer service with strong communication and organizational skills in a technical environment.
Key Skills for This Role
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Overview
Join Us at the Forefront of Technology Distribution
At Ingram Micro, we are the business behind the world s brands, reaching nearly 90% of the global population.
We help businesses run better, grow faster, and achieve their sustainability goals.
Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.
As a Sales Operation Team Lead, you will play a critical role in our Sales Operations team, ensuring seamless order management and exceptional customer service.
Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution.
• Manage Sales Order Packs
Enter orders on system, check and follow up with sales for missing data.
• Sales Order Entry
Process sales orders in One Shop and enter quotes accurately.
• Credit Control Coordination
Work with credit control on releases and support related queries.
• Order Status Monitoring
- Track orders at all stages and inform sales of status and lead-times.
- Logistics Coordination:
- Oversee order dispatching and full logistics coordination.
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