Operations Manager Warehouse & Logistics
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Key skills for this role
About the Role
Aptec, an Ingram Micro Company, seeks an Operations Manager to lead warehouse and logistics operations in Dubai. The role involves managing inbound/outbound/inventory, driving continuous improvement, and overseeing budgets and 3PL providers.
Key Skills for This Role
Responsibilities
- Lead day to day warehouse and logistics operations including inbound, outbound, and inventory
- Lead, coach, and develop a diverse operations team
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
- Manage operating and capital budgets with a focus on cost efficiency
- Collaborate with Finance, Sales, Procurement, and Customer Service
- Manage third party logistics (3PL) providers and external partners
- Leverage WMS, ERP tools, and data reporting for operational visibility
Requirements
- Approximately 8 years of experience leading warehouse and logistics operations
- Proven track record of leading large, diverse operations teams
- Demonstrated success managing 3PL relationships, inventory governance, and compliance
- Proficiency with WMS, ERP systems, and digital productivity tools
- Bachelor's degree in Supply Chain, Logistics, Business, or related field
- MBA, CSCP, or equivalent professional certification is a strong advantage
Full Job Posting
What You'll Do
- Lead end to end warehouse and logistics operations across a fast paced, multinational site in Dubai
- Your leadership will directly impact Ingram Micro's ability to deliver reliably to partners and customers across the region
Key Responsibilities
- Lead day to day warehouse and logistics operations inbound, outbound, and inventory ensuring safety, compliance, and service excellence across the site
- Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains
- Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long term financial performance
- Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes
- Manage third party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards
- Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision making, and performance tracking
What You Bring to the Role
- Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment
- A proven track record of leading large, diverse operations teams including supervisors and frontline staff through periods of growth and change
- Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast paced environment
- Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions
- A bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage
Expectations How You'll Succeed
- Drives results: sets ambitious operational targets, takes full ownership of site performance, and consistently delivers outcomes through urgency, accountability, and a focus on what matters most
- Manages complexity: navigates large scale operational challenges, balances competing priorities, and applies sound judgement to resolve issues and drive decisions with confidence
- Builds effective teams: attracts, develops, and retains talent creating an inclusive, high performance environment where every associate can contribute and grow
- Collaborates: works across functions and with external partners to achieve shared outcomes, leveraging relationships to overcome obstacles and keep operations moving
- Strategic mindset: connects day to day operational decisions to Ingram Micro's broader goals, continuously identifying ways to improve, innovate, and build for the future
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