Supervisor Transportation
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Key skills for this role
About the Role
Talabat is looking for a Transportation Supervisor to support transportation operations across multiple warehouses and stores. Responsibilities include coordinating deliveries, route planning, monitoring 3PL providers, and handling exceptions.
Key Skills for This Role
Responsibilities
- Coordinate daily deliveries from multiple warehouses to stores, ensuring timely and efficient dispatch
- Support route planning, trip scheduling, and load allocation
- Monitor delivery execution and track shipments for on time performance
- Act as main point of contact for 3PL service providers for daily operations and issue resolution
- Coordinate and monitor store returns to warehouses
- Handle delivery exceptions such as delays, damages, shortages, and vehicle breakdowns
- Maintain accurate transportation records including trip sheets, PODs, and delivery documentation
- Track and report transportation KPIs such as on time delivery, delays, and service levels
- Ensure compliance with company policies, safety standards, and operational procedures
- Collaborate with warehouse and store teams to ensure smooth flow of goods
- Support day to day operational communication between night shift and day shift activities
- Assist in continuous improvement initiatives to optimize transportation efficiency
Requirements
- 2 4 years of experience in transportation, logistics, or distribution operations
- Experience working with 3PL providers highly preferred
- Good understanding of transportation operations, routing, and dispatch processes
- Strong coordination and problem solving skills
- Good communication skills in English (Arabic is a plus)
- Proficiency in Excel and logistics systems preferred
Full Job Posting
Company Description
- Talabat is part of the Delivery Hero Group, a leading local delivery platform operating in around 65 countries.
Role Summary
- Looking for a Transportation Supervisor to support transportation operations across multiple warehouses and stores.
What’s On Your Plate?
- Coordinate daily deliveries from multiple warehouses to stores, ensuring timely and efficient dispatch.
- Support route planning, trip scheduling, and load allocation in coordination with the Transportation Supervisor.
- Monitor delivery execution and track shipments to ensure on time performance.
- Act as main point of contact for 3PL service providers for daily operations and issue resolution.
- Communicate with 3PL partners regarding delays, vehicle availability, and operational challenges.
- Coordinate and monitor store returns to warehouses, ensuring proper documentation and closure.
- Handle delivery exceptions such as delays, damages, shortages, and vehicle breakdowns.
- Maintain accurate transportation records including trip sheets, PODs, and delivery documentation.
- Track and report transportation KPIs such as on time delivery, delays, and service levels.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Collaborate with warehouse and store teams to ensure smooth flow of goods.
- Support day to day operational communication between night shift and day shift activities.
What Did We Order?
- At least 2–4 years of experience in transportation, logistics, or distribution operations.
- Experience working with 3PL providers is highly preferred.
- Good understanding of transportation operations, routing, and dispatch processes.
- Strong coordination and problem solving skills.
- Good communication skills in English (Arabic is a plus).
- Ability to work in a fast paced environment and handle multiple priorities.
- Proficiency in Excel and logistics systems is preferred.
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