Strategy & Operations Manager (Business Operations)
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Role Overview
Clutch is seeking a Strategy & Operations Manager for its Strategy and Business Operations team.
The role drives strategic and operational initiatives across the business in partnership with the VP of Strategy & Business Operations and executive leadership.
The position requires a self-motivated, analytical, and hands-on operator who can navigate ambiguity and deliver measurable business impact.
Key Skills for This Role
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About Clutch
Clutch is an online used car retailer headquartered in Toronto and serving customers in several Canadian provinces.
The company provides online vehicle purchasing, home delivery, and a 10-Day Money-Back Guarantee.
Clutch is a technology-driven, growing company backed by institutional investors.
About the Role
Clutch is seeking a Strategy & Operations Manager for its Strategy and Business Operations team.
The role drives strategic and operational initiatives across the business in partnership with the VP of Strategy & Business Operations and executive leadership.
The position requires a self-motivated, analytical, and hands-on operator who can navigate ambiguity and deliver measurable business impact.
What You’ll Do
- Drive the operating rhythm of the business, including executive, board, and internal meeting presentations and organizational communication.
- Use data to generate insights, support strategic recommendations, and maintain dashboards for key metrics, trends, and performance.
- Build leadership consensus across Operations, Marketing, Revenue, Supply, and Product.
- Execute special projects such as product launches, margin expansion, and operational optimization.
- Forecast and plan company-wide objectives, analyze strategic rationale, and assess P&L impact.
What We’re Looking For
- Bring 2+ years in strategy or management consulting, investment banking, or corporate development, or 3+ years in business operations, strategic finance, or strategy at a high-growth technology company.
- Demonstrate strong analytical and problem-solving skills with a data-driven mindset.
- Be proficient in Excel or Google Sheets, SQL, and data visualization tools.
- Work on-site at the downtown Toronto headquarters; remote candidates will not be considered.
- Bring an execution-driven attitude and willingness to perform hands-on work.
- Communicate and collaborate effectively across teams and organizational levels.
- Have experience in high-growth, fast-paced, operationally intensive environments.
- Maintain strong attention to detail and consistent high-quality output.
- Be comfortable with ambiguity and an evolving business environment.
Additional Advantage
- Experience or interest in automotive and/or consumer financing is advantageous, with opportunities to learn on the job.
Why You’ll Love It at Clutch
- The role offers ownership of meaningful projects and opportunities for innovation, growth, and development.
- The company offers competitive compensation, stock options, and comprehensive healthcare, dental, vision, prescription, life insurance, and dependent coverage starting from day one.
Employment and Compensation
- The position is permanent, full-time employment.
- The salary range is CAD 115,000 to CAD 140,000 annually, plus stock options.
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