Store Manager - ZIMMERMANN, Dubai
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Key skills for this role
About the Role
Chalhoub Group is hiring a Store Manager for Zimmermann's new store in Dubai. The role involves leading a team to drive sales, deliver exceptional client service, manage operations, and uphold brand standards.
Key Skills for This Role
Responsibilities
- Drive and maximise sales and strive to provide excellence in client service
- Inspire and motivate the team
- Manage day to day stock management and operations
- Manage CRM and visual presentation
- Create an elevated and memorable brand experience
- Lead and develop a high performing team that achieves individual and team sales results
- Execute Zimmermann 'Shopping Experience' training program
- Ensure client satisfaction is achieved by all team members
- Consistently achieve sales and other brand required KPIs
- Analyze store sales and take necessary action to maximize sales opportunities
- Build solid client relations and generate a returning client base
- Ensure all team members are acquiring and growing the Zimmermann client database
Requirements
- Previous management experience in fashion (essential)
- Amazing client service skills
- Proven ability to inspire, engage and develop team members to exceed KPI results
- Impeccable attention to detail
- Exceptional communication skills
- Experience in a Leadership role within Luxury/Premium retail in the UAE
Full Job Posting
Job Overview
- On behalf of Zimmermann, we are hiring for a Store Manager to lead our new store in Dubai (The Palm, Jumeriah).
- Zimmermann is one of Australia's leading and most respected fashion designer brands.
What You’ll Be Doing
- Driving and maximising sales and striving to provide excellence in client service
- Inspiring and motivating the team
- Day to day stock management and operations
- CRM, visual presentation and creating an elevated and memorable brand experience
Broad Areas Of Responsibilities
- Successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude
- Consistently lead by example and role model for all team members
- Execute Zimmermann 'Shopping Experience' training program
- Ensure client satisfaction is achieved by all team members
- Consistently achieve sales and other brand required KPIs
- Analyze the store sales and take necessary action to maximize sales opportunities
- Build solid client relations and generate a returning Client base
- Ensure that all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation
- Prepare, manage and execute the Visual Merchandising launches alongside the Assistant Manager
- Ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive
What You’ll Need To Succeed
- Previous management experience in fashion (essential)
- Amazing client service skills
- Proven ability to inspire, engage and develop team members to exceed KPI results
- Impeccable attention to detail
- Exceptional communication skills
- Experience in a Leadership role within Luxury/Premium retail in the UAE
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