Part-Time Fashion Consultant, Lacoste - Deira City Centre (Emiratisation)
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Key skills for this role
About the Role
Chalhoub Group is seeking a Part-Time Fashion Consultant for Lacoste at Deira City Centre in Dubai. The role involves achieving sales targets, delivering exceptional guest experience, and supporting CRM and CX initiatives.
Key Skills for This Role
Responsibilities
- Achieve individual and collective sales targets
- Deliver exceptional Guest Experience
- Collect data on customer behaviour, top sellers, slow movers for business reviews
- Drive client relationships within an omni channel approach
- Provide pre buying feedback on products
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured in adherence to marketing team requirements
- Promote loyalty program (MUSE) and stay up to date with app offerings
- Support with in store marketing events and activations
- Keep abreast of all brand social media activities and campaigns
- Drive sell throughs within the store
Requirements
- Strong English communication skills
- This opportunity is for Emiratisation
Full Job Posting
About Chalhoub Group
- For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East.
- The Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names.
- Chalhoub Group fosters a people at heart culture rooted in diversity, equity, and inclusion.
What You'll Be Doing
- Achieve individual and collective sales targets while delivering exceptional Guest Experience.
- Collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
- Drive client relationships within an omni channel approach.
- Provide pre buying feedback on products.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
- Ensure click and collect are conducted within SLAs.
- Ensure customer data is properly captured in adherence to marketing team requirements.
- Promote loyalty program (MUSE) and stay up to date with app offerings.
- Support with in store marketing events and activations.
- Keep abreast of all brand social media activities and campaigns.
- Drive sell throughs within the store.
What You'll Need To Succeed
- Strong English communication skills.
- This opportunity is for Emiratisation.
- For general Fashion Consultant opportunities, please review the careers site for active vacancies.
What We Can Offer You
- Competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
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