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Part-Time Fashion Consultant, Swarovski - Dubai Festival City (Emiratisation)

Chalhoub Group
Dubai, UAE
Part Time
Entry
Onsite
Today
SalesCustomer ServiceCRMCommunicationVisual MerchandisingProduct Knowledge
Free

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SalesCustomer ServiceCRM
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What You'll Be Doing

  • As a Fashion Consultant, you will achieve individual and collective sales targets while delivering exceptional Guest Experience.
  • Support implementation of CRM, CX and other key customer and people initiatives in store.

Responsibilities

  • Collect data on customer behaviour, top sellers, slow movers for business reviews.
  • Drive client relationships within an omni channel approach.
  • Provide pre buying feedback on products.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
  • Ensure click and collect are conducted within SLAs.
  • Ensure customer data is properly captured in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up to date with app offerings.
  • Support with in store marketing events and activations.
  • Keep abreast of all brand social media activities and campaigns.
  • Drive sell throughs within the store.
  • Support in store CX initiatives.

What You'll Need To Succeed

  • Strong English communication skills.
  • This opportunity is for Emiratisation.

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