Store Manager - Fashion (Westfield Mall, Jeddah)
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Key skills for this role
About the Role
Chalhoub Group is seeking a Store Manager for a fashion store at Westfield Mall, Jeddah. The role involves driving store business, building VIP customer loyalty, managing the team, and ensuring adherence to brand guidelines.
Key Skills for This Role
Responsibilities
- Lead by example and represent the brand by communicating its values and philosophy
- Define, execute and monitor the store action plan to achieve sales targets and KPIs
- Manage the customer database to build strong relationships and create future selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback
- Think hybrid by leveraging all types of point of sales online and offline
- Provide a clear vision to the team about the business and store’s vision
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness
- Act as a coach for team members and promote growth mindset
- Ensure performance improvement plans are discussed and documented transparently
- Develop omnichannel mindset among the team
- Recruit new clients and convert them into loyal VIP customers
Requirements
- 5 years of experience as Store Manager in Retail
Full Job Posting
About Chalhoub Group
- Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades.
- The Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names.
- Chalhoub Group fosters a people at heart culture rooted in diversity, equity, and inclusion.
What you'll be doing
- Lead by example and represent the brand by communicating its values and philosophy
- Define, execute and monitor the store action plan to achieve sales targets and KPIs
- Manage the customer database to build strong relationship with customers
- Stay ahead of latest trends, products and competitors
- Think hybrid by leveraging all type of point of sales online and offline
- Provide a clear vision to the team about the business and store’s vision
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness
- Act as a coach for the team members and promote growth mindset
- Ensure performance improvement plans are discussed and documented transparently
- Develop the omnichannel mindset among the team
- Recruit new clients and convert them into loyal VIP customers
What you'll need to succeed
- 5 Years of experience as Store Manager in Retail
What we can offer you
- Health care
- Child education contribution
- Remote and flexible working policies
- Exclusive employee discounts
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