Stock Assistant
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Key skills for this role
About the Role
Chloé is seeking a Stock Assistant to stock merchandise, organize the sales floor, and support inventory tasks. The role involves customer service, training colleagues, and ensuring a safe shopping environment.
Key Skills for This Role
Responsibilities
- Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment
- Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service
- Support team members by performing routine inventory tasks and following established procedures
- Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively
- Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries
- Organize work schedules to ensure task completion, coordinate with support services, and assign short term tasks to team members as needed
- Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards
- Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well being of self and others
- Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance
Requirements
- Post Secondary Non Tertiary Education
- Sound experience and understanding of straightforward procedures or systems
- Limited managerial experience
Full Job Posting
Mission
- Is in charge of stocking merchandise onto shelves, organizing the sales floor to create a pleasant and safe shopping environment.
How Will You Make an Impact?
- Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
- Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
- Support team members by performing routine inventory tasks and following established procedures.
- Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
- Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
- Organize work schedules to ensure task completion, coordinate with support services, and assign short term tasks to team members as needed.
- Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards.
- Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well being of self and others.
- Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance.
Qualifications
- Post Secondary Non Tertiary Education.
- Sound experience and understanding of straightforward procedures or systems.
- Limited managerial experience.
Skills
- Strong organizational skills.
- Effective communication and customer service abilities.
- Proficiency in inventory management and operational processes.
- Ability to train and mentor team members.
- Attention to detail and adherence to safety protocols.
- Capability to prioritize tasks and manage time efficiently.
How Will You Experience Success with Us?
- Post Secondary Non Tertiary Education
- Sound experience and understanding of straightforward procedures or systems.
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