Sr IT Specialist - ERP
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Our client, a global leader in imaging, healthcare, and information solutions, seeks an experienced Sr IT Specialist - ERP to manage and support the IT environment across the Middle East region.
Key Skills for This Role
Responsibilities
- Manage and support Microsoft Dynamics ERP systems (Dynamics AX, NAV, Business Central, or D365)
- Administer and maintain Microsoft 365 environment including Exchange Online, Microsoft Teams, SharePoint, OneDrive, Entra ID (Azure AD), Intune
- Manage IT infrastructure including servers, networks, storage, virtualization, firewalls, backup systems
- Ensure IT systems are secure, reliable, and performing well
- Implement cybersecurity controls, policies, and best practices
- Support security activities including vulnerability management, patch management, security monitoring, incident response
- Manage Active Directory, user access, VPNs, DNS, DHCP, and network services
- Support IT projects, system upgrades, cloud initiatives, and digital transformation projects
- Provide advanced troubleshooting and technical support
- Work with vendors, service providers, auditors, and internal teams
- Maintain IT documentation, processes, licenses, and compliance records
- Ensure alignment with company security standards and regional regulations
Requirements
- Bachelor's degree in IT, Computer Science, or related field
- 5 10 years of IT experience
- 3+ years of Middle East/GCC experience preferred
- Strong experience with Microsoft Dynamics ERP (Dynamics AX, NAV, Business Central, or D365)
- Hands on experience with Microsoft 365 / Office 365 administration including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Intune, Microsoft Defender
- Experience with Windows Server administration, Active Directory & Group Policy, VMware or Hyper V, LAN/WAN/Wi Fi networks, Firewalls and VPNs, Backup and disaster recovery solutions
- Knowledge of cybersecurity principles and best practices, experience implementing security policies and controls, security monitoring and incident management, vulnerability assessments and risk management, identity and access management
- Microsoft certifications are an advantage
- Cybersecurity certifications (Security+, CEH, CISSP, ISO 27001) are preferred
- ITIL certification is a plus
Full Job Posting
Company Overview
- Our client is a global leader in imaging, healthcare, and information solutions.
- With decades of innovation, they deliver advanced technology and services across industries, helping businesses and communities grow.
Role Overview
- We are looking for an experienced Sr IT Specialist ERP to manage and support our IT environment across the Middle East region.
- The role will focus on managing Microsoft Dynamics ERP, Microsoft 365, IT infrastructure, and cybersecurity operations.
Key Responsibilities
- Manage and support Microsoft Dynamics ERP systems (Dynamics AX, NAV, Business Central, or D365)
- Administer and maintain Microsoft 365 environment, including: Exchange Online, Microsoft Teams, SharePoint, OneDrive, Entra ID (Azure AD), Intune
- Manage IT infrastructure including: Servers, Networks, Storage, Virtualization, Firewalls, Backup systems
- Ensure IT systems are secure, reliable, and performing well
- Implement cybersecurity controls, policies, and best practices
- Support security activities including: Vulnerability management, Patch management, Security monitoring, Incident response
- Manage Active Directory, user access, VPNs, DNS, DHCP, and network services
- Support IT projects, system upgrades, cloud initiatives, and digital transformation projects
- Provide advanced troubleshooting and technical support
- Work with vendors, service providers, auditors, and internal teams
- Maintain IT documentation, processes, licenses, and compliance records
- Ensure alignment with company security standards and regional regulations
Key Experience
- ERP & Business Applications: Strong experience with Microsoft Dynamics ERP; Experience with ERP implementation, administration, and support; Understanding of business processes and system integrations
- Microsoft Technologies: Hands on experience with Microsoft 365 / Office 365 administration, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID (Azure AD), Intune, Microsoft Defender
- Infrastructure & Networking: Experience with Windows Server administration, Active Directory & Group Policy, VMware or Hyper V, LAN/WAN/Wi Fi networks, Firewalls and VPNs, Backup and disaster recovery solutions
- Cybersecurity: Knowledge of cybersecurity principles and best practices; Experience implementing security policies and controls; Security monitoring and incident management; Vulnerability assessments and risk management; Identity and access management
- Regional Experience: Previous experience working in the Middle East/GCC region; Experience supporting multiple locations or regional operations preferred; Understanding of local IT and security requirements
Requirements
- Bachelor's degree in IT, Computer Science, or related field
- 5 10 years of IT experience
- 3+ years of Middle East/GCC experience preferred
- Microsoft certifications are an advantage
- Cybersecurity certifications (Security+, CEH, CISSP, ISO 27001) are preferred
- ITIL certification is a plus
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Robert Walters
HRBP - UAE National
Abu Dhabi, UAE
Robert Walters is supporting a leading financial organization in Abu Dhabi to find a Lead Human Capital Business Partner. The role reports to the CHRO and CEO, driving the full HC agenda including workforce planning, cha
Emiratization Talent Acquisition Executive - UAE National
Dubai, UAE
A multinational retail brand seeks a UAE National Talent Acquisition Executive to drive Emiratization initiatives, manage retail recruitment, and support HR operations. The role involves partnering with government entiti
Customer Service & Sales Specialist
Dubai, UAE
A leading online retailer of precious metals seeks a Customer Service and Sales Specialist to guide clients through investment purchases. You will handle inbound calls, process orders, apply KYC/AML procedures, and colla
Finance Manager
Dubai, UAE
Robert Walters is recruiting a Finance Manager for a leading international real estate consulting firm in Dubai. The role involves managing the full finance function, including month-end close, compliance, statutory audi
Data Scientist
Ajman, UAE
Robert Walters is hiring a Data Scientist for a leading organisation in Ajman, UAE. The role requires 5+ years of experience in Data Science, AI, Machine Learning, and Predictive Analytics, with a Master's or PhD in a re
Senior IT Auditor and Data Analyst
Ajman, UAE
Robert Walters is seeking an experienced IT Auditor & Data Analyst to join the Internal Audit function in Ajman, UAE. The role involves conducting risk-based IT audits, evaluating technology controls, assessing cybersecu
Director Presales - Software & AI
Dubai, UAE
Robert Walters is seeking a Pre-Sales Director / Technical Director to lead technical engagement with customers and partners. The role requires a strong technical foundation, customer-facing experience, and the ability t
Director Presales - Software & AI - KSA
Riyadh, KSA
Robert Walters seeks a Pre-Sales Director / Technical Director to lead technical engagement with customers and partners, focusing on software and AI solutions. The role requires 15+ years of experience with a strong tech
HRBP - UAE National
Abu Dhabi, UAE
Emiratization Talent Acquisition Executive - UAE National
Dubai, UAE
Customer Service & Sales Specialist
Dubai, UAE
Finance Manager
Dubai, UAE
Data Scientist
Ajman, UAE
Senior IT Auditor and Data Analyst
Ajman, UAE
Director Presales - Software & AI
Dubai, UAE
Director Presales - Software & AI - KSA
Riyadh, KSA