Sr Account Executive - Agentic AI
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Key skills for this role
About the Role
Responsible for revenue growth, managing sales cycles, and developing executive relationships in the CX sector, requiring consultative selling and market fluency.
Key Skills for This Role
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Revenue & Pipeline Ownership
- Own enterprise and government ARR targets and drive meaningful, predictable revenue growth quarter over quarter
- Build and manage a high quality pipeline. You obsess over deal progression and forecast accuracy, not just volume
- Map every account strategically: decision makers, influencers, blockers, budget owners, timing, and internal politics
Agentic Ai Sales Execution
- Run full sales cycles end-to-end: discovery, business case, pilot scoping, executive alignment, negotiation, and close
- Lead value based conversations with C-suite stakeholders, not product demos. Translate autonomous AI capabilities into hard business outcomes such as: cost per contact reduction, deflection rate improvement, CSAT uplift, headcount efficiency,etc.
- Sell the transformation story confidently: how AI Agents change the operating model of a contact centre, not just automate a workflow or a chat agent.
- Handle the "will this replace my team?" objection head-on. You have been through this conversation many times and have a clean, credible answer.
Pilot Leadership
- Scope pilots like a consultant. Define success metrics with the customer upfront and hold the line on them throughout.
- Build business cases in real time. You can open a spreadsheet in front of a CX director and show: "If you deflect 30% of tier-1 tickets at your current volume, here is your payback in months."
- Own the pilot outcome. You do not hand off to Customer Success, you stay accountable until the customer sees measurable value.
Market & Stakeholder Development
- Develop and maintain executive relationships across your target accounts, becoming a trusted advisor.
- Partner closely with Solution Consultants, Product and Customer Support to ensure smooth handovers, technically credible demos, and successful customer onboarding.
- Continuously sharpen your understanding of the Agentic AI landscape, competitive positioning, and CX technology trends.
- Leverage and grow your network within Saudi and GCC organizations to accelerate pipeline development.
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