Solutions Consultant
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Key skills for this role
About the Role
Lucidya seeks a Solutions Consultant to bridge customer problems with the company's platform. The role involves deep product understanding, leading demos and POCs, supporting complex sales cycles, and collaborating with Sales, Product, and Marketing teams.
Key Skills for This Role
Responsibilities
- Develop deep understanding of Lucidya's products and translate into customer solutions
- Partner with Sales to uncover customer needs and design solutions
- Lead product demonstrations, workshops, and presentations
- Own and execute Proof of Concepts (POCs)
- Support complex sales cycles by answering questions and handling RFIs/RFPs
- Act as bridge between customers and internal teams (Product, Engineering, Marketing)
- Work with Product Marketing to refine messaging and positioning
- Support account growth by identifying expansion opportunities
- Ensure smooth handovers from pre sales to onboarding and Customer Success
Requirements
- 2+ years of experience in Solutions Consulting, Pre Sales, Sales Ops, or Account Management within B2B SaaS
- Bilingual in Arabic and English
- Strong communication and presentation skills
- Comfortable with customer facing demos and workshops
- Proficiency in HubSpot, PowerPoint, and Excel
- Ability to work cross functionally with Sales, Product, and Customer Success
Full Job Posting
Why this role matters
- Lucidya operates in a complex, high stakes environment with customers ranging from government entities to large enterprises.
- The Solutions Consultant sits at a critical intersection between customer problems and Lucidya's ability to solve them.
- This role ensures prospects understand how the product fits into their world, workflows, and goals.
- Your work directly impacts deal success, customer trust, and long term adoption.
What You'll Do
- Develop a deep, hands on understanding of Lucidya's products and use cases
- Partner closely with Sales to uncover customer needs and design solutions
- Lead product demonstrations, workshops, and presentations
- Own and execute Proof of Concepts (POCs)
- Support complex sales cycles by answering detailed questions, handling RFIs and RFPs
- Act as a bridge between customers and internal teams
- Work with Product Marketing to refine messaging and competitive differentiation
- Support account growth by identifying expansion opportunities
- Ensure smooth handovers from pre sales to onboarding and Customer Success
Who You Are
- Naturally curious and enjoy digging into customer needs
- Strong communicator who can present to senior stakeholders
- Comfortable being customer facing, leading demos and answering tough questions
- Enjoy problem solving and thinking in systems
- Proactive and take ownership
- 2+ years of experience in Solutions Consulting, Pre Sales, Sales Ops, or Account Management within B2B SaaS
- Bilingual in Arabic and English
- Comfortable using HubSpot, PowerPoint, and Excel
- Work well cross functionally with Sales, Product, and Customer Success
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