Splunk Technical Account Manager - UAE
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Cisco is seeking a Splunk Technical Account Manager to deliver strategic technical consulting and ensure customer success with Splunk Platform and Security solutions. The role requires deep Splunk expertise, including SPL, architecture, and data onboarding, along with experience in technical consulting.
Key Skills for This Role
Responsibilities
- Provide strategic, case based technical consulting and delivery for Splunk Enterprise/Cloud, Enterprise Security, UBA/UEBA, and SOAR
- Partner with Sales and Customer Success teams to drive customer value realization through onboarding, enablement, and health reviews
- Audit platform usage, data models, and dashboards to remediate issues and optimize account health
- Plan and develop detections and analytics for security use case activation to close MITRE ATT&CK coverage gaps
- Scope effort and develop technical action plans to resolve complex technical situations
- Deliver customer onboarding and enablement based workshops
- Contribute to practice KPIs by driving process improvements, developing collateral, and implementing new tools
Requirements
- Professional experience administering, configuring, and maintaining Splunk Core (Enterprise or Cloud) and/or Enterprise Security (ES) platforms
- Professional experience designing Splunk architecture, implementing data onboarding, and deploying Splunk Core and/or ES product features
- Professional experience writing Search Processing Language (SPL), including developing and optimizing correlation and risk based alerting rules
- Professional experience working in technical consulting, systems architecture, or big data analytics roles
Full Job Posting
Meet the team
- Splunk, a Cisco company, is building a resilient digital world with an end to end platform designed for hybrid, multi cloud environments.
What You Will Do
- Provide strategic, case based technical consulting and delivery (up to 90 days) for Splunk Enterprise/Cloud, Enterprise Security, UBA/UEBA, and SOAR to improve customer platform adoption.
- Partner with Sales and Customer Success teams to drive customer value realization through effective onboarding, enablement, and comprehensive health reviews.
- Audit platform usage, data models, and dashboards to remediate identified issues and optimize overall account health.
- Plan and develop detections and analytics for security use case activation to close MITRE ATT&CK coverage gaps and strengthen security postures.
- Scope the level of effort and develop technical action plans to resolve complex technical situations based on thorough assessments.
- Engage proactively with Technical Success Engineers, Solution Engineers, and Architects to review account health and identify data management opportunities.
- Deliver customer onboarding and enablement based workshops to ensure users achieve critical success milestones.
- Gain alignment with account team members and customer decision makers to demonstrate the tangible business value of proposed technical solutions.
- Contribute to practice key performance indicators by driving process improvements, developing collateral, and implementing new tools.
- Empower customers with high quality architectural guidance, ensuring their enterprise level implementations are successful and scalable.
Minimum Qualifications
- Professional experience administering, configuring, and maintaining Splunk Core (Enterprise or Cloud) and/or Enterprise Security (ES) platforms, including integrating and normalizing data from diverse sources.
- Professional experience designing Splunk architecture, implementing data onboarding, and deploying Splunk Core and/or ES product features.
- Professional experience writing Search Processing Language (SPL), including the ability to develop and optimize correlation and risk based alerting rules.
- Professional experience working in technical consulting, systems architecture, or big data analytics roles.
Preferred Qualifications
- Proficiency with scripting languages (such as Bash) and application development (Java, Python, or .NET).
- Hands on experience delivering Splunk Cloud implementations and cloud migration projects.
- Active Splunk Consultant and Splunk Cloud Administration Certifications.
- Industry standard security certifications such as GIAC, CISSP, OSCP, or equivalent.
- Understanding of enterprise architecture across on premise and Cloud environments (AWS, Azure, GCP).
- Solid foundation in cybersecurity frameworks, including NIST CSF, CIS, HIPAA, and PCI DSS.
- Expertise in additional security products and applications, such as UBA/UEBA and SOAR.
- Experience with Splunk Data Management solutions, including Edge Processor, Ingest Processor, DDAA, and Federated Search.
- Strong collaborative skills to effectively partner with cross functional teams and customer stakeholders.
Why Cisco?
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Cisco
Strategy & Planning Manager
Dubai, UAE
Cisco seeks a Strategy & Planning Manager to drive strategic planning, business operations, and recurring revenue growth. The role involves structuring ambiguous problems, data-driven analysis, and cross-functional progr
Strategy & Planning Manager
Abu Dhabi, UAE
Cisco seeks a Strategy & Planning Manager to join their sales organization in Abu Dhabi. The role involves strategic planning, data-driven analysis, executive communication, and cross-functional program leadership to pro
Strategy & Planning Manager
, UAE
Cisco is hiring a Strategy & Planning Manager to join their sales organization, focusing on protecting and growing recurring software revenue. The role involves strategic planning, data-driven analysis, executive communi
Strategy & Planning Manager
Toronto, CAN
Cisco is seeking a Strategy & Planning Manager to lead Software Renewals Strategy and Planning within the Recurring Revenue Acceleration team. The role involves strategic direction, long-term planning, market analysis, a
High Touch Operations Manager
Kanata, CAN
Cisco is hiring a High Touch Operations Manager to deliver incident management services for major strategic accounts. You will coordinate with customers and internal teams to resolve critical issues, lead root cause anal
Leader, Solutions Engineer
Dubai, UAE
Cisco seeks a Solutions Engineering Leader to manage a presales team covering Americas markets with expertise in Identity Security. The role involves mentoring engineers, developing talent, and driving technical sales st
Inside Account Executive-Mid Market Hunting
Dubai, UAE
Cisco seeks an Inside Account Executive (Mid-Market Hunter) to drive new business growth in the Middle East. The role involves prospecting, managing the full sales cycle, and collaborating with partners to achieve quota
Renewals Manager in KSA
Riyadh, KSA
Cisco seeks a Renewals Manager in Riyadh to lead end-to-end renewal processes for medium-complexity accounts. The role involves coordinating with sales, customer success, and partners to drive recurring revenue and ensur
Strategy & Planning Manager
Dubai, UAE
Strategy & Planning Manager
Abu Dhabi, UAE
Strategy & Planning Manager
, UAE
Strategy & Planning Manager
Toronto, CAN
High Touch Operations Manager
Kanata, CAN
Leader, Solutions Engineer
Dubai, UAE
Inside Account Executive-Mid Market Hunting
Dubai, UAE
Renewals Manager in KSA
Riyadh, KSA