Specialist People Operations
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Key skills for this role
About the Role
The People Operations Specialist manages HR activities, supports store staff, ensures data integrity, and handles employee relations with a service-oriented mindset.
Key Skills for This Role
Responsibilities
- Coordinate with operations team for end to end people related processes for store staff, including hiring, system & data management, and employee relations
- Act as first point of contact for store employees regarding people related topics
- Own data integrity of store population, ensuring smooth and accurate data management
- Support operations team in managing employee grievance and performance management cases
- Conduct exit interviews for frontline staff to gather insights on turnover and ensure smooth departure
Requirements
- Experience in HR operations or people operations
- Ability to coordinate with operations team
Full Job Posting
Role Summary
- The People Operations Specialist is the frontline champion for our store employees.
- Responsible for day to day execution of HR activities, ensuring seamless and positive experience from first day onwards.
- Handle administrative heartbeat of stores: answering queries, managing data, ensuring staff are supported, informed, and engaged.
Responsibilities
- Coordinate with operations team for end to end people related processes for store staff, including hiring, system & data management, and employee relations
- Act as first point of contact for store employees regarding any people related topics
- Own data integrity of store population, ensuring smooth and accurate data management
- Support operations team in managing employee grievance and performance management cases
- Conduct exit interviews for frontline staff to gather insights on turnover and ensure smooth departure process
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