Spa Therapist
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Key skills for this role
About the Role
Responsible for maintaining high service standards, performing spa treatments, assisting operations, and delivering superior customer service with attention to detail.
Key Skills for This Role
Responsibilities
- Act as a hotel ambassador at all times
- Carry out any additional duties requested by management related to hotel operational activities
- Follow all Standards Operating Procedures (SOPs) as taught by Spa Treatments Manager
- Keep work area clean, neat and hygienic at all times
- Ensure that a high standard of service is maintained throughout the Spa
- Assist in the operations of all spa & wellness department as required
- Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift
- Will be expected to assist and perform various demonstrations and events
- Arrive 15 minutes before the start of your shift to prepare
- Perform as a professional with a friendly business attitude
- Perform all treatments to the highest standards on guests whilst maintaining guest comfort
- Be on time for appointments and thoroughly review appointments before and after each treatment
Requirements
- Senior School qualification or equivalent is a must
- Beauty School graduate will be preferable
- CIBTAC/CIDESCO qualifications will be an advantage
- Minimum 2 year of experience working as a Spa Therapist/Beautician
- Previous experience working in a 5 star hotel environment will be an advantage
- Previous experience working in the Middle East Region is an advantage
- Good knowledge on computer systems will be an advantage
- Clear communication; effective verbal and written communication skills in English
- Ability to understand guest needs and expectations and to deliver superior customer service
- Perform job with attention to details and the ability to organise and handle multiple tasks effectively
- Mature and outgoing personality with excellent interpersonal skills
Full Job Posting
Responsibilities
- Act as a hotel ambassador at all times.
- To carry out any additional duties requested by management, related to hotel operational activities.
- Follow all Standards Operating Procedures (SOPs) as taught by Spa Treatments Manager.
- Keep work area clean, neat and hygienic at all times.
- Ensure that a high standard of service is maintained throughout the Spa.
- Assist in the operations of all spa & wellness department as required: Spa Treatment Rooms, Spa Reception, Spa Retail, Spa Pantry, Lounges.
- Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
- Will be expected to assist and perform various demonstrations and events.
- Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your working day.
- Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required.
- Perform all treatments to the highest standards on guests whilst maintaining the guest's comfort at all times.
- Be on time for appointments and thoroughly review appointments before and after completing each treatment.
Requirements
- Senior School qualification or equivalent is a must.
- Beauty School graduate will be preferable.
- CIBTAC/CIDESCO qualifications will be an advantage.
- Minimum 2 year of experience working as a Spa Therapist/Beautician.
- Previous experience working in a 5 star hotel environment will be an advantage.
- Previous experience working in the Middle East Region is an advantage.
- Good knowledge on computer systems will be an advantage.
- Clear communication; effective verbal and written communication skills in English.
- Ability to understand guest needs and expectations and to deliver superior customer service with little input from others.
- Perform job with attention to details and the ability to organise and handle multiple tasks effectively.
- Mature and outgoing personality with excellent interpersonal skills.
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