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Sous Chef

W Hotels
Riyadh, KSA
Full Time
Manager
Onsite
1 months ago
Culinary ArtsKitchen ManagementFood SafetyMenu PlanningTeam LeadershipInventory Management
Free

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Job Summary

  • Accountable for overall success of daily kitchen operations.
  • Exhibits culinary talents by personally performing tasks while leading the staff.
  • Works to continually improve guest and employee satisfaction while maintaining operating budget.
  • Supervises all kitchen areas to ensure consistent, high quality product.
  • Responsible for guiding and developing staff including direct reports.
  • Must ensure sanitation and food standards are achieved.

Candidate Profile Education and Experience

  • High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area.
  • OR 2 year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience.

Core Work Activities Ensuring Culinary Standards

  • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
  • Assists Executive Chef with all kitchen operations and preparation.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Assists in determining how food should be presented and creates decorative food displays.
  • Maintains purchasing, receiving and food storage standards.
  • Ensures compliance with food handling and sanitation standards.
  • Performs all duties of kitchen managers and employees as necessary.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures compliance with all applicable laws and regulations.
  • Follows proper handling and right temperature of all food products.

Leading Kitchen Operations

  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Maintains the productivity level of employees.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees.
  • Ensures property policies are administered fairly and consistently.
  • Communicates performance expectations in accordance with job descriptions.
  • Recognizes success performance and produces desired results.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day to day operations, ensuring quality, standards and meeting customer expectations.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.

Maintaining Culinary Goals

  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Utilizes the Labor Management System to effectively schedule to business demands.
  • Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

  • Identifies developmental needs of others and coaching, mentoring, or otherwise helping others to improve.
  • Improves service by communicating and assisting individuals to understand guest needs.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Brings issues to the attention of the department manager and Human Resources as necessary.

Additional Responsibilities

  • Provides information to supervisors, co workers, and subordinates by telephone, in written form, e mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

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