Solutions Manager
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Key skills for this role
About the Role
JD Logistics seeks a Solutions Manager to design and optimize supply chain solutions for clients in the Middle East. The role involves analyzing industry trends, gathering client requirements, and developing end-to-end logistics solutions.
Key Skills for This Role
Responsibilities
- Conduct in depth analysis of logistics, supply chain, and e commerce industry trends in the Middle East to identify potential business opportunities
- Work closely with sales team to understand clients' business challenges and requirements, and conduct requirement gathering and analysis
- Design, develop, and optimize customized end to end supply chain solutions covering warehousing, transportation, customs clearance, and last mile delivery
- Draft high quality solution proposals, presentations, and technical documentation, and deliver effective pitches and demonstrations to clients
- Act as a solution expert to provide technical support and training for the sales team
- Participate in technical discussions and commercial negotiations with clients to ensure smooth implementation
- Continuously track performance of implemented solutions, collect client feedback, and iterate for optimization
- Collaborate closely with internal product, technology, and operations teams to drive innovation and upgrades
- Complete other related tasks assigned by upper management
Requirements
- Bachelor’s degree or above in Logistics Management, Supply Chain Management, International Trade, E commerce, or related fields
- At least 5 years of experience in solution design, pre sales technical support, or consulting within logistics, supply chain, e commerce, or technology sectors
- Deep knowledge of logistics and supply chain management including warehousing, transportation, international freight forwarding, and customs clearance
- Familiarity with cross border e commerce business models and relevant technical solutions
- Excellent solution design capabilities with ability to transform complex business problems into actionable solutions
- Outstanding communication, presentation, and negotiation skills
- Fluent in English as a working language
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to travel as required
Full Job Posting
Who We Are
- At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology driven supply chain and logistics solutions provider under JD.com.
- Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end to end logistics services that empower businesses and enhance customer experience.
- Our integrated networks span warehouse management, line haul transportation, last mile delivery, bulky items logistics, cold chain, and cross border operations.
Our Global Reach
- JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.
- Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions.
- Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions.
What We Offer
- Joining JD Logistics means helping shape the future of global supply chain and logistics.
- You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide.
- With a competitive salary, great locations, and a supportive, people first culture, you’ll have the space to take on meaningful challenges.
About The Team
- You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high quality results in a fast paced, dynamic environment.
Job Responsibilities
- Conduct in depth analysis of logistics, supply chain, and e commerce industry trends in the Middle East to identify potential business opportunities.
- Work closely with the sales team to understand clients' business challenges and requirements, and conduct requirement gathering and analysis.
- Design, develop, and optimize customized end to end supply chain solutions based on company products and service capabilities, covering warehousing, transportation, customs clearance, and last mile delivery.
- Draft high quality solution proposals, presentations, and technical documentation, and deliver effective pitches and demonstrations to clients.
- Act as a solution expert to provide technical support and training for the sales team, helping them better understand and promote the solutions.
- Participate in technical discussions and commercial negotiations with clients to ensure smooth implementation and execution of solutions.
- Continuously track the performance of implemented solutions, collect client feedback, and iterate for optimization accordingly.
- Collaborate closely with internal product, technology, and operations teams to drive innovation and upgrades for products and services.
- Complete other related tasks assigned by upper management.
Job Qualifications
- Bachelor’s degree or above in Logistics Management, Supply Chain Management, International Trade, E commerce, or related fields.
- At least 5 years of experience in solution design, pre sales technical support, or consulting within the logistics, supply chain, e commerce, or technology sectors; Middle East market experience is preferred.
- Deep knowledge of logistics and supply chain management, including but not limited to warehousing, transportation, international freight forwarding, and customs clearance.
- Familiarity with cross border e commerce business models and relevant technical solutions.
- Excellent solution design capabilities with the ability to transform complex business problems into clear, actionable solutions.
- Outstanding communication, presentation, and negotiation skills, capable of communicating effectively with clients at all levels.
- Fluent in English (listening, speaking, reading, and writing) as a working language.
- Strong teamwork spirit and stress tolerance, with the ability to adapt to a fast paced work environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to travel as required.
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