Business Support Specialist
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Key skills for this role
About the Role
JD Logistics seeks a Business Support Specialist to analyze operational data, design processes, and support business decisions. The role involves market research, project coordination, operational control, and training.
Key Skills for This Role
Responsibilities
- Analyze operational data and business needs to support decision making
- Design and optimize operational support processes for efficiency
- Conduct market research and competitive analysis to inform strategy
- Collaborate with team members and coordinate across departments to achieve project goals
- Monitor key operational metrics and resolve issues to ensure business continuity
- Lead training at operational sites and manage talent development
Requirements
- Experience in data analysis and decision support
- Experience in process design and optimization
- Ability to conduct market research and competitive analysis
- Project collaboration and cross department coordination skills
- Operational monitoring and issue resolution skills
- Training and talent development experience
Full Job Posting
Who We Are
- JD Logistics is a technology driven supply chain and logistics solutions provider under JD.com.
- We operate end to end logistics services including warehouse management, transportation, last mile delivery, cold chain, and cross border operations.
Our Global Reach
- JD Logistics manages over 3,600 warehouses with 34 million square meters of space.
- We operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions.
What We Offer
- Competitive salary and great locations.
- Supportive, people first culture with opportunities for growth.
About The Team
- You'll join a team that values collaboration, ownership, and delivering high quality results in a fast paced environment.
Data Analysis and Decision Support
- Analyze operational data and business needs to support decisions and strategy formulation.
Process Design and Optimization
- Design and optimize operational support processes to ensure standardized and efficient workflows.
Market Research and Competitive Response
- Study market dynamics and competitors to support business strategy.
Project Collaboration and Goal Achievement
- Collaborate with team members and coordinate across departments to complete projects on time.
Operational Control and Issue Resolution
- Monitor key operational metrics and handle emergencies to ensure business continuity.
Training and Talent Development
- Lead training at operational sites and manage talent pipelines.
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