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Solutions Architect

First Point Group
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Solution architectureIT Service Management (ITSM)IT Operations Management (ITOM)AIOpsObservabilityEnterprise monitoring platforms
Free

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Key skills for this role

Solution architectureIT Service Management (ITSM)IT Operations Management (ITOM)
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About the Client

The client is an enterprise technology company driving digital transformation across the Middle East.

The organization specializes in IT operations, service management, AIOps, and AI-powered enterprise solutions.

Its customers include large government and enterprise organizations with mission-critical digital infrastructure.

Solution Ownership

  • Drive the full solution lifecycle across presales, architecture design, solution delivery, and customer handover.
  • Act as a trusted technical advisor for enterprise and government customers.

Enterprise Architecture

  • Design scalable and secure solutions across ITSM, ITOM, AIOps, observability, and AI platforms.
  • Build architectures for cloud, on-premise, hybrid, and sovereign environments.
  • Own proofs of concept, bids, and technical proposals.
  • Engage senior stakeholders and support successful delivery.

ITSM and ITOM Expertise

  • At least eight years of solution architecture experience.
  • Deep hands-on knowledge of enterprise ITSM, ITOM, monitoring, observability, or AIOps platforms.

AI and Modern Technology

  • Experience integrating AI, automation, generative AI, LLMs, or AIOps capabilities into enterprise environments.
  • Familiarity with modern cloud platforms and enterprise infrastructure.

Architecture and Integration

  • Proven expertise designing enterprise solutions involving APIs and integrations, service-oriented architecture, hybrid cloud environments, high availability, and scalability.

Customer-Facing Leadership

  • Strong consulting and presentation skills.
  • Comfort engaging with technical teams and C-level executives.

Industry Experience

  • Experience with large enterprise, government, telecom, financial services, or regulated-sector customers is highly preferred.

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