Services Renewal Account Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The individual would be responsible for timely renewals of both Hardware and Software support contracts for medium-sized to large customers in assigned territory. Educate custom.
Key Skills for This Role
Responsibilities
- Manage timely renewals of hardware and software support contracts for medium to large customers
- Educate customers on business practices and contractual implications
- Ensure customer awareness and complete understanding of Support Services portfolio
- Manage cancellation risks proactively to retain and secure contract base
- Look for WINBACKs from cancelled contracts or cases where support was not attached
- Grow territory by selling Value Added services like Extended Support or DDR Services
- Manage exceptions for customers with issues that may delay or inhibit renewals
- Accurately forecast business targets and opportunities in territory
Requirements
- Responsible for timely renewals for customers in assigned territory
- Educate customers on business practices and contractual implications
- Ensure customer awareness and understanding of Oracle's portfolio
- Manage exceptions for customers with issues delaying renewals
- Identify and transfer leads to sales representatives
- Accurately forecast business targets and opportunities
- Strong oral and written communication skills
- Objection handling and result orientation
Full Job Posting
Job Overview
- Oracle is seeking a Services Renewal Account Manager for the Saudi Arabia territory.
- The role focuses on timely renewals of hardware and software support contracts.
Responsibilities
- Responsible for timely renewals for customers in assigned territory.
- Educate customers on business practices and any associated contractual implications.
- Ensure customer awareness and understanding of applicable elements of Oracle's portfolio.
- Manage exceptions for customers with issues that may delay or inhibit renewals.
- Identify and transfer leads to sales representatives for top tier opportunities.
- Accurately forecast business targets and opportunities in territory.
What we are looking for
- Strong oral and written communication skills is an absolute must.
- Objection Handling and Result Orientation are key skills.
- Need to play the role of a Customer Success Manager who owns the CSAT and work towards growing Oracle's wallet share.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Oracle
Senior Solution Architect
Abu Dhabi, UAE
Oracle seeks a Senior Solution Architect to partner with clients on Oracle Health technologies, delivering solution configurations and application maintenance. The role involves troubleshooting, client engagement, and dr
Senior Solution Architect
Abu Dhabi, UAE
Oracle seeks a Senior Solution Architect to partner with clients on Oracle Health technologies, delivering solution configurations and application maintenance. The role involves troubleshooting, client engagement, and dr
Senior Solution Architect
Abu Dhabi, UAE
Oracle seeks a Senior Solution Architect to partner with clients on Oracle Health technologies, delivering solution configurations and application maintenance. The role involves troubleshooting, client engagement, and dr
Senior Solution Architect
Abu Dhabi, UAE
Oracle seeks a Senior Solution Architect to partner with clients on Oracle Health technologies, delivering solution configurations and application maintenance. The role involves troubleshooting, client engagement, and dr
CSS Account Executive
United Arab Emirates, UAE
Oracle is hiring a CSS Account Executive to drive services growth in the UAE territory. You will close business, manage renewals, build customer relationships, and identify upsell opportunities. Requires experience in sa
HR Intern
Saudi Arabia, KSA
We are seeking an ambitious intern eager to learn about Human Resources, to join our team to contribute with the HR team to daily HR administrative related tasks at Oracle Saudi...
CSS Account Executive
United Arab Emirates, UAE
What you will do: Contribute towards accelerating growth and exceeding customer expectations. Execution of Oracle Services strategy throughout the territory delivery of services...
HR Intern
Riyadh, KSA
Oracle Saudi seeks an ambitious HR intern to support daily HR administrative tasks including onboarding, record keeping, and compliance with local regulations. This 12-month internship requires Arabic and English fluency
Senior Solution Architect
Abu Dhabi, UAE
Senior Solution Architect
Abu Dhabi, UAE
Senior Solution Architect
Abu Dhabi, UAE
Senior Solution Architect
Abu Dhabi, UAE
CSS Account Executive
United Arab Emirates, UAE
HR Intern
Saudi Arabia, KSA
CSS Account Executive
United Arab Emirates, UAE
HR Intern
Riyadh, KSA