Service Technician

Build customer and supplier relations for improved products and services.

Work with Sales Department to ensure customer expectations are met.

1. Communication

2. Building Customer Loyalty

3. Decision Making

4. Customer Focus

5. Planning and Organizing

6. Work Standards

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

100% travel, using any method of transportation. Adequate transportation to and from

Ability to lift and/or move up to 50 pounds.

Ability to apply high levels of cognitive, analytical, retention and reasoning.

Excellent communication skills used within any social context.

Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.

Can see up close, distances, colors and has use of peripheral vision and depth perception.

Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.

Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.

Loram Maintenance of Way, Inc. is a global leader in track maintenance technology, services, and solutions for the railway industry. For over 70 years, Loram has delivered industry-leading innovation through cutting-edge rail grinding, ballast maintenance, and inspection systems — ensuring safer, more reliable, and cost-effective rail operations for customers worldwide.

Headquartered in Hamel, Minnesota, Loram operates in multiple locations across North America and supports Class I, regional, and commuter railroads with a full suite of services. Loram is known for its strong engineering culture, commitment to safety, and dedication to improving the performance of rail infrastructure through advanced technology and field-proven expertise.

Join a company that moves the world — and builds the future of rail.