Service Engineer - SCMS
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Key skills for this role
About the Role
Hitachi Energy seeks a Senior Service Engineer to execute retrofit upgrades and system extensions for Substation Automation systems in Abu Dhabi. The role involves leading medium to high complexity assignments, ensuring project activities meet contractual, quality, and safety standards.
Key Skills for This Role
Responsibilities
- Represent the Service Engineering function in project and customer meetings, contributing to project execution philosophies and plans
- Serve as key technical interface with customers, ensuring Hitachi Energy is presented as a professional and trusted partner
- Execute engineering activities such as design, manufacturing, system integrations, factory testing, and support in site implementations
- Develop HMI configurations and system databases according to project specifications
- Coordinate with customers and external entities to finalize design concept, documents, acceptance criteria, and complete acceptance testing
- Prepare project documentation including Panel Drawings, System Architecture, Signal Lists, Functional Description, FAT & SAT procedures, etc.
- Ensure compliance with internal processes, external regulations, cybersecurity requirements, and safety protocols
- Support continuous improvement by providing lessons learned and supporting claims
- Contribute to development of engineering estimates during tendering
- Perform system modifications, extensions, and upgrades including SAT, energization checks, and final system acceptance
- Manage external partners providing equipment or services, ensuring compliance with HSE and quality requirements
- Mentor and support colleagues, fostering technical excellence and collaboration
Requirements
- Bachelor’s or master’s degree in electrical engineering, Power Systems, Automation, or related field
- 6–10 years of experience as an SCMS engineer with proven design, testing, and commissioning expertise
- Strong command of Substation Automation Systems and communication protocols (IEC 101, IEC 104, IEC 61850, LON, SPA, Modbus)
- Advanced proficiency with Hitachi Energy MicroSCADA and RTU systems, and IEDs from various manufacturers
- Hands on experience with engineering tools like MS Office, Visio, IET, ITT, PCM, MiCOM, DIGSI
- Solid understanding of substation control logic, interlocking schemes, and power system operational principles
- Intermediate knowledge of OT cybersecurity standards, practices, and solutions
- Willingness to travel 20% to customer sites
- Proficiency in both spoken & written English
Full Job Posting
The opportunity
- As a Senior Service Engineer, you will play a pivotal role in executing retrofit upgrades, system extensions, and modifications for Substation Automation systems and delivering Service Level Agreement (SLA) programs.
How You’ll Make An Impact
- Represent the Service Engineering function in project and customer meetings.
- Serve as a key technical interface with customers.
- Execute engineering activities such as design, manufacturing, system integrations, factory testing and support in site implementations.
- Develop HMI configurations, and system databases according to project specifications.
- Coordinate with customers and external entities to finalize design concept, documents, acceptance criteria.
- Prepare project documentation such as Panel Drawings, System Architecture, Signal Lists, etc.
- Ensure strict compliance with internal processes, external regulations, cybersecurity requirements, and safety protocols.
- Support continuous improvement by providing structured lessons learned.
- Contribute to the development of engineering estimates during tendering.
- Perform system modifications, extensions, and upgrades.
- Manage external partners providing equipment or services.
- Actively mentor and support colleagues.
Your background
- Bachelor’s or master’s degree in electrical engineering, Power Systems, Automation, or a related field.
- 6–10 years of experience as an SCMS engineer with proven design, testing, and commissioning expertise.
- Strong command of Substation Automation Systems, including communication protocols such as IEC 101, IEC 104, IEC 61850, LON, SPA, Modbus, and others.
- Advanced proficiency with Hitachi Energy MicroSCADA and RTU systems, as well as IEDs from various manufacturers.
- Hands on experience with engineering tools like MS Office, Visio, IET, ITT, PCM, MiCOM, DIGSI, and related applications.
- Solid understanding of substation control logic, interlocking schemes, and power system operational principles.
- Intermediate knowledge of OT cybersecurity standards, practices, solutions (Firewall, NIDS, WSUS, RADIUS Configuration) and testing methodologies.
- Willingness to travel 20% to customer sites.
- Analytical and problem solving mindset.
- Proficiency in both spoken & written English is required.
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