Logistics and Customs Operations Specialist
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Key skills for this role
About the Role
Hitachi Energy seeks a Logistics and Customs Operations Specialist to manage end-to-end logistics and customs operations. The role oversees inbound/outbound shipments, coordinates with providers and brokers, manages SAP GTS processes, and drives supplier performance and continuous improvement.
Key Skills for This Role
Responsibilities
- Manage end to end transportation planning and execution for general cargo shipments
- Coordinate with Logistics Service Providers (LSPs), customs brokers, and internal stakeholders
- Oversee import/export customs processes, including documentation, declarations, SAP GTS updates, and clearance support
- Manage freight cost calculations, invoice verification, freight settlement, and charge dispute resolution
- Support spot RFQ/RFI activities and supplier selection
- Drive supplier performance, non conformance, and claims management processes
- Monitor KPIs, prepare logistics performance reports, support S&OP reviews
Requirements
- 6 to 11 years of experience in logistics and customs operations
- Experience with SAP GTS
- Knowledge of import/export customs processes
Full Job Posting
The Opportunity
- The Logistics and Customs Operations Specialist manages end to end logistics and customs operations, ensuring efficient, compliant, and cost effective movement of goods.
Your Responsibilities
- Manage end to end transportation planning and execution for general cargo shipments, ensuring timely, cost effective, and compliant delivery.
- Coordinate with Logistics Service Providers (LSPs), customs brokers, and internal stakeholders to resolve operational, transportation, and documentation issues.
- Oversee import/export customs processes, including customs documentation, declarations, SAP GTS updates, and customs clearance support.
- Manage freight cost calculations, invoice verification, freight settlement, payment issues, and charge dispute resolution.
- Support spot RFQ/RFI activities and supplier selection in collaboration with sourcing teams.
- Drive supplier performance, non conformance, and claims management processes while ensuring continuous improvement.
- Lead issue resolution related to logistics, customs, and shipment execution for inbound and outbound orders.
- Support customer, supplier, and LSP claims management, including cost evaluation, documentation, negotiation, and settlement.
- Monitor KPIs, prepare logistics performance reports, support S&OP reviews, and provide logistics expertise to business stakeholders.
- Deliver carrier training and ensure compliance with local operating procedures, HSE standards, and trade regulations.
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