Service Engineer - SCMS
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Key skills for this role
About the Role
Hitachi Energy seeks a Service Engineer to execute retrofit upgrades and system extensions for Substation Automation systems in Abu Dhabi. Requires 6-10 years SCMS experience, bachelor's/master's in electrical engineering, and expertise in MicroSCADA, RTU systems, and communication protocols.
Key Skills for This Role
Responsibilities
- Represent Service Engineering function in project and customer meetings
- Serve as key technical interface with customers
- Coordinate with customers and external entities to prepare project documents, execution schedules, acceptance criteria
- Execute service engineering activities: system integrations, factory testing, site implementations
- Perform system modifications, extensions, and upgrades including SAT, energization checks, final system acceptance
- Develop HMI configurations and system databases according to project specifications
- Prepare project documentation: System Architecture, Signal Lists, Component Configuration Documents, FAT & SAT procedures, MoS, RA, reports
- Ensure compliance with internal processes, external regulations, cybersecurity requirements, and safety protocols
- Support continuous improvement through lessons learned and claims support
- Contribute to development of service activity estimates during tendering
- Manage external partners providing equipment or services
- Perform real time risk and opportunity assessments throughout project execution
Requirements
- Bachelor's or master's degree in electrical engineering, Power Systems, Automation, or related field
- 6–10 years of experience as an SCMS engineer with design, testing, and commissioning expertise
- Strong command of Substation Automation Systems and communication protocols (IEC 101, IEC 104, IEC 61850, LON, SPA, Modbus)
- Advanced proficiency with Hitachi Energy MicroSCADA and RTU systems, and IEDs from various manufacturers
- Hands on experience with engineering tools like MS Office, Visio, IET, ITT, PCM, MiCOM, DIGSI
- Solid understanding of substation control logic, interlocking schemes, and power system operational principles
- Intermediate knowledge of OT cybersecurity standards and practices
- Excellent communication skills and proficiency in spoken and written English
- Willingness to travel 100% to customer sites
Full Job Posting
The Opportunity
- As a Service Engineer, you will execute retrofit upgrades, system extensions, and modifications for Substation Automation systems and deliver SLA programs.
How You’ll Make an Impact
- Represent Service Engineering in project and customer meetings.
- Serve as key technical interface with customers.
- Coordinate with customers and external entities to prepare project documents, schedules, acceptance criteria.
- Execute service engineering activities: system integrations, factory testing, site implementations.
- Perform system modifications, extensions, upgrades including SAT, energization checks, final acceptance.
- Develop HMI configurations and system databases.
- Prepare project documentation: System Architecture, Signal Lists, Component Configuration Documents, FAT & SAT procedures, MoS, RA, reports.
- Ensure compliance with internal processes, regulations, cybersecurity, safety.
- Support continuous improvement through lessons learned and claims.
- Contribute to service activity estimates during tendering.
- Manage external partners.
- Perform risk and opportunity assessments.
Your Background
- Bachelor’s or master’s degree in electrical engineering, Power Systems, Automation, or related field.
- 6–10 years experience as SCMS engineer with design, testing, commissioning expertise.
- Strong command of Substation Automation Systems and protocols: IEC 101, IEC 104, IEC 61850, LON, SPA, Modbus.
- Advanced proficiency with Hitachi Energy MicroSCADA and RTU systems, and IEDs.
- Hands on experience with engineering tools: MS Office, Visio, IET, ITT, PCM, MiCOM, DIGSI.
- Solid understanding of substation control logic, interlocking, power system operations.
- Intermediate knowledge of OT cybersecurity standards and practices.
- Excellent communication skills in English.
- Willingness to travel 100% to customer sites.
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