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Senior Supervisor Housekeeper

Marriott Hotels & Resorts
Riyadh, KSA
Senior
Onsite
4 weeks ago
HousekeepingSupervisionCustomer ServiceInventory ManagementSafety CompliancePhysical Stamina
Free

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HousekeepingSupervisionCustomer Service
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Position Summary

  • Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area.
  • Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room.
  • Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments.

Key Responsibilities

  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
  • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
  • Enter and locate work related information using computers and/or point of sale systems.

Preferred Qualification

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

About Marriott International

  • Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
  • Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh so familiar all around the globe.
  • JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

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