Hotel Manager
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Key skills for this role
About the Role
Marriott Hotels & Resorts seeks a Hotel Manager to function as the strategic business leader of property operations in Doha. The role oversees front office, housekeeping, food and beverage, and event management, driving guest satisfaction and financial performance.
Key Skills for This Role
Responsibilities
- Manage property operations including Front Office, Housekeeping, Food and Beverage, and Event Management
- Develop and implement operations strategy aligned with brand service strategy
- Review financial reports and manage departmental budgets to drive profitability
- Lead and coach operations team to achieve guest satisfaction and financial goals
Requirements
- 2 year degree in Business Administration, Hotel and Restaurant Management, or related major with 8 years experience in management operations, sales and marketing, or related professional area
- OR 4 year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years experience in management operations, sales and marketing, or related professional area
Full Job Posting
Job Summary
- Functions as the strategic business leader of property operations and acts as General Manager in his/her absence.
- Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management.
Candidate Profile
- 2 year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.
- OR 4 year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.
Core Work Activities
- Keeps operations team focused on critical components to drive guest satisfaction and financial results.
- Reviews financial reports and statements to determine how Operations is performing against budget.
- Ensures capital expenditure funds are used to address service strategy priorities.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Develops an operational strategy aligned with the brand’s business strategy and leads its execution.
- Communicates a clear and consistent message regarding operational goals.
- Ensures brand and regional business initiatives are implemented.
- Tours building regularly to understand business needs and assess operational opportunities.
- Establishes a vision for product and service delivery on property.
- Champions the brand’s service vision for product and service delivery.
- Hires operations management team members with strong functional expertise.
- Conducts annual performance appraisals with direct reports.
About Marriott International
- Marriott International is an equal opportunity employer.
- We are committed to non discrimination on any protected basis.
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