Sports Bar Manager
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Key skills for this role
About the Role
Marriott Hotels in Doha is seeking a Sports Bar Manager to oversee bar/lounge daily operations, supervise staff, and manage liquor inventories. Candidates need a high school diploma with 4 years experience or a 2-year degree with 2 years experience in food and beverage management.
Key Skills for This Role
Responsibilities
- Implement agreed upon beverage policy and procedures throughout the property
- Manage in compliance with all local, state and Federal beverage and liquor laws
- Understand beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, etc.
- Monitor adherence to all liquor control policies and procedures
- Participate in the management of department's controllable expenses to achieve or exceed budgeted goals
- Maintain food handling and sanitation standards
- Train staff on liquor control policies and procedures
- Supervise staffing levels to ensure guest service, operational needs and financial objectives are met
Requirements
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area
Full Job Posting
Job Summary
- Responsible for bar/lounge daily shift operations and supervision of staff.
- Assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.
- Strives to ensure guest and employee satisfaction while maintaining the operating budget.
- Accountable for enforcing all legal obligations professionally and consistently.
- Determines training needed to accomplish goals, then implements plan.
- Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
Candidate Profile
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Managing Bar/Lounge Operations
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre and post convention meetings as needed to understand group needs.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
Leading Bar/Lounge Team
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
Ensuring Exceptional Customer Service
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
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