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Senior Service Engineer (DCS/ESD)

Yokogawa
Abu Dhabi, UAE
Full Time
Senior
Onsite
1 months ago
DCS CentumVPESD ProsafeTroubleshootingPreventive MaintenanceCorrective MaintenanceFactory Acceptance Test (FAT)
Free

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Key skills for this role

DCS CentumVPESD ProsafeTroubleshooting
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Job Purpose

  • Play a lead role in managing and delivery services as per customer &/or contractual requirements, while living on Yokogawa reputation and to meet Accelerated Growth target.

Key Responsibilities & Accountabilities

  • Deliver Yokogawa Technical Support Department (TSD) commitments to our customers.
  • Enhance customer satisfaction by ensuring process up time and system performance as per contractual agreement with the customer, as per assignment.
  • Participate in add on / expansion service projects during Engineering phase, Factory Acceptance Test (FAT), Site Acceptance Test (SAT) and commissioning phases as required.
  • Carry out Preventive and corrective maintenance of the Yokogawa’s portfolio of products, carry out Hardware and software upgrades.
  • Depending on business requirement, role can be on shore or off shore, short duration or long duration (e.g. resident site support engineer) and provide overall on site leadership.
  • 24 x 7 on call emergency support, as per assignment.
  • Directs the activities of other on site Yokogawa personnel in the resolution of system problems and/or the startup and commissioning efforts.
  • Submits weekly reports to Service management per need, e.g. regarding startup efforts, punch list items, assistance required from management and/or the resolution of system level problems.
  • Provides a high order of troubleshooting and consultation support to field personnel on complex systems problems within his or her field of specialization.
  • Support any and all the Service dept. activities as assigned by Department Management &/or Reporting Manager.

Qualification And Experience

  • Preferably Graduate Degree in Engineering – in Field of Control Systems / Instrumentation / Electrical / Electronics.
  • Minimum 7 to 8+ years’ experience in the Maintenance/Startup of Control System / Experience in DCS CentumVP /ESD Prosafe systems particularly in Oil/Gas and Petrochemicals as well as filed instruments.
  • ESD TUV / DOFS certification.

Required Competencies / Skills

  • High on commitment & ownership of assigned tasks with Pro Active approach, Speed & Quality of work.
  • Good customer handling capabilities.
  • Should be self initiator to learn new things and creative in problem solving approach.
  • Very good at with communication (good written and verbal skills) + Good listener too.

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