Senior R&D Operations Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Clio is seeking a Senior R&D Operations Specialist to scale operating systems, planning rhythms, and cross-functional coordination for Product, Design, Engineering, and Research teams.
Key Skills for This Role
Responsibilities
- Build and maintain clear sources of truth for portfolio priorities, milestones, dependencies, owners, decisions, risks, and progress.
- Strengthen operating rhythms including planning cadences, leadership syncs, showcases, QBRs, all hands, and cross functional forums.
- Create and manage workback plans for complex product initiatives.
- Improve horizontal coordination across Product, Design, Engineering, Research, GTM, Data, and other cross functional partners.
- Support development, communication, and tracking of quarterly and annual OKRs.
- Partner with Strategy & Ops, Data, and GTM teams to bring product usage, customer, revenue, and market signals into R&D operating rhythms.
- Create lightweight templates, documentation, dashboards, and playbooks.
Requirements
- 5+ years of experience in product operations, R&D operations, program management, business operations, strategy and operations, or a related role in a technology environment.
- Strong program management skills with experience coordinating complex initiatives across multiple teams.
- Excellent organizational skills with proven ability to create clarity and maintain follow through.
- Strong communication and stakeholder management skills.
- Comfort navigating ambiguity and bringing structure to complex systems.
- Strong analytical skills with ability to synthesize product, customer, operational, and business data.
Full Job Posting
Summary
- We are seeking a Senior R&D Operations Specialist to help scale the operating systems, planning rhythms, and cross functional coordination that enable Clio’s Product, Design, Engineering, and Research teams to do their best work.
- This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If local to Burnaby, Calgary, or Toronto, expected in office minimum two days per week.
What you’ll do
- Build and maintain clear sources of truth for portfolio priorities, milestones, dependencies, owners, decisions, risks, and progress.
- Strengthen the operating rhythms that help teams stay aligned, including planning cadences, leadership syncs, showcases, QBRs, all hands, and cross functional forums.
- Create and manage workback plans for complex product initiatives, helping teams clarify milestones, dependencies, decision points, success measures, and follow through.
- Improve horizontal coordination across Product, Design, Engineering, Research, GTM, Data, and other cross functional partners.
- Support the development, communication, and tracking of quarterly and annual OKRs.
- Partner with Strategy & Ops, Data, and GTM teams to bring product usage, customer, revenue, and market signals into regular R&D operating rhythms.
- Create lightweight templates, documentation, dashboards, and playbooks that reduce duplication, improve clarity, and help teams work together more effectively.
What you bring
- 5+ years of experience in product operations, R&D operations, program management, business operations, strategy and operations, or a related role in a technology environment.
- Strong program management skills, with experience coordinating complex initiatives across multiple teams, leaders, and stakeholders.
- Excellent organizational skills, with a proven ability to create clarity, maintain follow through, and ensure important details do not fall through the cracks.
- Strong communication and stakeholder management skills, with the ability to build trust and influence across senior leaders and cross functional partners.
- Comfort navigating ambiguity and bringing structure to complex, evolving systems without creating unnecessary overhead.
- Strong analytical skills, with the ability to synthesize product, customer, operational, and business data into clear insights and recommendations.
- Experience or strong curiosity in using AI to increase operational leverage.
Where you excel
- You are a systems thinker who can see how people, processes, tools, data, and communication patterns connect.
- You are highly organized and detail oriented, but not rigid.
- You are proactive about spotting gaps, risks, unclear ownership, duplicated work, and misalignment.
- You are comfortable asking thoughtful questions when goals, metrics, narratives, or decisions do not seem to connect.
- You can translate strategic direction into operating rhythms, workback plans, dashboards, communication artifacts, and clear next steps.
- You build trust quickly by being reliable, clear, thoughtful, and pragmatic.
- You look for thoughtful ways to use AI to simplify workflows, synthesize information, and reduce administrative burden.
What you will find here
- Competitive, equitable salary with top tier health benefits, dental, and vision insurance.
- Hybrid work environment, with expectation for local Clions to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- CAD 2000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
Salary Range
- The expected salary range for this role is CAD 126,200 to CAD 148,500 to CAD 170,800 CAD.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Clio
Senior Content Strategist, Enterprise
Calgary, CAN
Clio is hiring a Senior Content Strategist for a 12-month contract to cover maternity leave. You will produce polished content across formats, review team output, and contribute strategic input for enterprise audiences.
Senior Partner Account Manager
Toronto, CAN
Clio is hiring a Senior Partner Account Manager to join their Channel team, managing a portfolio of partners and driving sourced revenue. The role involves building strategic relationships, enabling partners, and co-sell
Senior Implementation Consultant
Vancouver, CAN
Clio seeks a Senior Implementation Manager to join the Customer Success team, responsible for delivering implementation services to high-value customers, ensuring seamless integration and adoption of Clio products. The r
Senior Project Manager
Vancouver, CAN
Clio is hiring a Senior Project Manager to join its PMO team in Vancouver, Calgary, or Toronto. You will lead end-to-end management of complex cross-functional projects such as product launches, global expansion, and M&A
Senior Project Manager
Calgary, CAN
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l
Systems Specialist, FP&A
Calgary, CAN
Clio is seeking a Systems Specialist, FP&A to join their FP&A Systems team. The role involves administering the EPM platform (Pigment), managing ticket lifecycles, and supporting financial planning and reporting processe
Customer Success Manager
Calgary, CAN
Clio is seeking a Customer Success Manager to manage high-value accounts, drive retention and growth, and guide customers in adopting AI-powered legal technology. The role requires 3+ years of B2B SaaS customer-facing ex
Intermediate Customer Onboarding Specialist (12 month Contract)
Vancouver, CAN
Clio seeks an Intermediate Customer Onboarding Specialist on a 12-month contract to deliver exceptional onboarding experiences for legal professionals. The role requires strong customer focus, technical expertise, and th
Senior Content Strategist, Enterprise
Calgary, CAN
Senior Partner Account Manager
Toronto, CAN
Senior Implementation Consultant
Vancouver, CAN
Senior Project Manager
Vancouver, CAN
Senior Project Manager
Calgary, CAN
Systems Specialist, FP&A
Calgary, CAN
Customer Success Manager
Calgary, CAN
Intermediate Customer Onboarding Specialist (12 month Contract)
Vancouver, CAN