Senior Product Manager - Product Ops Lead
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Key skills for this role
About the Role
Intact is looking for a Senior Product Manager – Product Ops Lead to empower cross-functional squads and mentor Product Owners. You will drive a product-centric transformation by coaching on discovery, prioritization, and stakeholder engagement, and by establishing product operating model practices.
Key Skills for This Role
Responsibilities
- Shadow Product Owners and provide practical guidance and real time feedback on core product skills
- Develop a training curriculum for product owners and contribute to community of practice
- Define and reinforce product operating model practices from continuous discovery to delivery and impact review
- Establish prioritization frameworks (e.g., RICE, WSJF), portfolio visibility, and readiness standards
- Guide teams on Productboard, Jira Product Discovery, Confluence, and Jira for execution tracking
- Promote analytics, experimentation, and portfolio tools; operationalize squad dashboards
Requirements
- 5+ years in Product Management, including 2+ in Product Operations or product transformation roles
- Experience in large enterprises; ability to influence across IT squads and stakeholder groups
- Proven coaching ability; elevates team practices without formal authority
- Strong facilitation and communication; crafts compelling narratives and presentations
- For candidates located in Quebec, bilingualism is required due to regular interaction with English speaking colleagues across the country
- Must be eligible to work in Canada
Full Job Posting
About The Role
- We are looking for a Senior Product Manager – Product Ops Lead to empower cross functional squads and mentor Product Owners through coaching, shadowing, and sharing industry best practices.
- The mission is to drive a scalable, product centric culture across all business units.
What You'll Do Here
- Shadow POs and provide practical guidance and real time feedback on core product skills: discovery, hypothesis driven prioritization, stakeholder engagement, storytelling, outcome definition.
- Develop a training curriculum for product owners and implement a PO shadowing program across IFC.
- Define and reinforce product operating model practices from continuous discovery to delivery and impact review.
- Clarify roles, responsibilities, and accountabilities across the product lifecycle.
- Establish prioritization frameworks (e.g., RICE, WSJF), portfolio visibility, and high level readiness standards.
- Guide teams on Productboard, Jira Product Discovery, Confluence/Whiteboard, and Jira for execution tracking.
- Promote analytics, experimentation, and portfolio tools; operationalize squad dashboards (KPIs, cycle time, quality signals).
What You Bring To The Table
- 5+ years in Product Management, including 2+ in Product Operations or product transformation roles.
- Experience in large enterprises; influence across IT squads and stakeholder groups.
- Proven coaching ability; elevates team practices without formal authority.
- Strong facilitation and communication; crafts compelling narratives and presentations.
- For candidates located in Quebec, bilingualism is required due to regular interaction with English speaking colleagues across the country.
- No Canadian work experience required however must be eligible to work in Canada.
Salary Range
- Salary range: 118,700 145,100 CAD.
- Annual bonus target of 15% of base salary, with potential payout up to double the target.
- Employee Share Purchase Plan with Intact matching 50% of net shares.
- Defined benefit pension plan offering guaranteed income for life.
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