Senior Product Manager - Marketplace Health

Overview

About The Role

What You’ll Do

• Marketplace Health & Efficiency: Own the health of the supply-demand ecosystem — continuously monitor and improve metrics like fulfillment rate, cancellations, idle supply, and order wait times.
• Identify and execute levers to dynamically balance demand and supply through pricing, incentives, batching, and allocation algorithms.
• Partner with analytics and data science teams to develop forecasting, elasticity modeling, and market simulation tools.
• Demand & Supply Shaping: Build frameworks for demand stimulation (e.g., promos, pricing) and supply activation (e.g., shift planning, guarantees).
• Collaborate with vertical teams to ensure marketplace strategies align with business and experience goals.
• Drive initiatives that improve captain utilization, order per hour (OPH), and customer conversion rates.
• Experimentation & Data Science Integration: Design and run A/B experiments to validate hypotheses across incentive, pricing, and routing domains.
• Translate complex analytical insights into actionable product strategy; partner closely with Data Science to embed models into real-time systems.
• Leverage ML-driven approaches for prediction, dynamic decisioning, and optimization at scale.
• Cross-Functional Leadership: Align product, engineering, analytics, and operations around a unified Marketplace Health roadmap.
• Represent marketplace trade-offs in leadership discussions, balancing growth, customer experience, and profitability.
• Foster a culture of experimentation, transparency, and impact measurement within the squad.

What You’ll Bring

• Bachelor’s degree in Engineering, Computer Science, Economics, or a related quantitative field (MBA preferred).
• 6–9 years of experience in Product Management, ideally in E-commerce, Ride-hailing, or Quick Commerce.
• Proven experience in marketplace optimization, dynamic pricing, or incentive systems.
• Strong exposure to working with Data Science and Engineering teams — comfort with metrics, experimentation, and model-based products.
• Experience managing high-scale, real-time systems and driving measurable outcomes in ambiguous, high-growth environments.
• Strong analytical and problem-solving skills with ability to interpret complex data into actionable decisions.
• Familiarity with SQL, experimentation platforms, and data visualization tools (Looker, Tableau, etc.).
• Exceptional communication, stakeholder management, and execution ownership.
• Bias for action, outcome-oriented, and thrives in a fast-paced cross-functional setup.

What We’ll Provide You

• We offer colleagues the opportunity to drive impact in the region while they learn and grow.
• As a full time Careem colleague, you will be able to:
• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.