Key Account Manager
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Key skills for this role
About the Role
Careem is looking for a Key Account Manager to manage and grow strategic partnerships with top restaurant brands in Dubai. The role involves driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights.
Key Skills for This Role
Responsibilities
- Take full ownership of assigned accounts, acting as primary point of contact for partners
- Develop and execute business growth plans leveraging advertising, promotions, and strategic initiatives
- Use data driven decision making to analyze performance, drive operational excellence, and enhance merchant and user experience
- Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention
- Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives
Requirements
- 3 4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
- Strong analytical and problem solving skills with ability to interpret complex data
- Excellent communication and interpersonal skills with a client first mindset
- Proven experience managing senior stakeholders and driving commercial outcomes
- Ability to work independently in a fast paced, high growth environment
- Bachelor's degree in Business, Marketing, or a related field
Full Job Posting
About the Company
- Careem is building the Everything App for the greater Middle East, making it easy to move around, order food and groceries, manage payments, and more.
- Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and operates in 70+ cities across 10 countries.
About the Team
- The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE.
- We are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives.
About the Role
- As a Key Account Manager, you will manage and grow strategic partnerships with top restaurant brands in Dubai.
- Focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data driven insights and tailored marketing strategies.
What You'll Do
- Account Management – Take full ownership of assigned accounts, acting as primary point of contact for partners.
- Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
- Partner Experience & Satisfaction – Use data driven decision making to analyze performance, drive operational excellence, and enhance merchant and user experience.
- Cross functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives.
What You'll Need
- 3 4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
- Strong analytical and problem solving skills with ability to interpret complex data
- Excellent communication and interpersonal skills with a client first mindset
- Proven experience managing senior stakeholders and driving commercial outcomes
- Ability to work independently in a fast paced, high growth environment
- Bachelor's degree in Business, Marketing, or a related field
What We'll Provide You
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in the region.
- Explore new opportunities to learn and grow every day.
- Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
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