Senior People and Communications Specialist
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Key skills for this role
About the Role
KONE is seeking a Senior People & Communications Specialist for a one-year fixed-term contract to manage HR operations, employee lifecycle processes, and people programs. The role involves partnering with employees, managers, and stakeholders to ensure efficient HR service delivery in a global organization.
Key Skills for This Role
Responsibilities
- Manage end to end employee lifecycle processes, including onboarding, employee changes, internal mobility, promotions, transfers, and offboarding
- Ensure a seamless and consistent employee experience throughout the employee journey
- Serve as a trusted point of contact for employees and managers regarding HR processes, policies, and procedures
- Partner with HR Business Partners and stakeholders to provide effective HR operational support
- Manage daily HR operations activities while ensuring accuracy, efficiency, and compliance
- Maintain employee records and HR systems with a strong focus on data accuracy and governance
- Develop and maintain HR process documentation, guidelines, and standard operating procedures
- Implement and support all P&C related processes and initiatives, including goal setting, performance management, Pulse survey, HC forecasting, etc.
- Identify opportunities to improve, simplify, and automate HR processes
- Support HR technology platforms and contribute to continuous improvement of HR systems
- Prepare HR reports and workforce insights to support business and people decisions
- Support employee engagement initiatives and programs that enhance company culture and employee experience
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 8+ years of experience in HR Operations, People Operations, HR Shared Services, or a similar role
- Experience working in a multinational or technology driven organization
- Strong understanding of employee lifecycle processes and HR operations
- Experience working with HRIS systems and HR reporting tools
- Strong organizational skills with the ability to manage multiple priorities
- Excellent communication, stakeholder management, and problem solving skills
- Experience with HR transformation, automation, or process optimization preferred
- Experience with UAE’s laws and regulations preferred
- Strong understanding of HR compliance and operational governance preferred
Full Job Posting
Role Overview
- The Senior People & Communications Specialist plays a key role in delivering an exceptional employee experience by managing and continuously improving HR operations, employee lifecycle processes, and people programs.
- This role partners closely with employees, managers, and cross functional stakeholders to ensure efficient, consistent, and scalable HR service delivery within a global organization.
- This position is offered on a one year fixed term contract. There may be an opportunity for the role to become permanent in the future, subject to business requirements.
Key Responsibilities
- Manage end to end employee lifecycle processes, including onboarding, employee changes, internal mobility, promotions, transfers, and offboarding.
- Ensure a seamless and consistent employee experience throughout the employee journey.
- Serve as a trusted point of contact for employees and managers regarding HR processes, policies, and procedures.
- Partner with HR Business Partners and stakeholders to provide effective HR operational support.
- Manage daily HR operations activities while ensuring accuracy, efficiency, and compliance.
- Maintain employee records and HR systems with a strong focus on data accuracy and governance.
- Develop and maintain HR process documentation, guidelines, and standard operating procedures.
- Implement & support all P&C related processes and initiatives, including but not limited to goal setting, performance management, Pulse survey, HC forecasting, etc.
- Identify opportunities to improve, simplify, and automate HR processes.
- Support HR technology platforms and contribute to continuous improvement of HR systems.
- Prepare HR reports and workforce insights to support business and people decisions.
- Ensure accurate HR data management and reporting standards.
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of experience in HR Operations, People Operations, HR Shared Services, or a similar role.
- Experience working in a multinational or technology driven organization.
- Strong understanding of employee lifecycle processes and HR operations.
- Experience working with HRIS systems and HR reporting tools.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent communication, stakeholder management, and problem solving skills.
- Experience with HR transformation, automation, or process optimization preferred.
- Experience with UAE’s laws and regulations preferred.
- Strong understanding of HR compliance and operational governance preferred.
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