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Customer Solution Engineer Project - MP Order

KONE
Riyadh, KSA
Full Time
Senior
2 days ago
Elevator SystemsEscalator SystemsTechnical Specification InterpretationCADBIMCommunication
Free

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Elevator SystemsEscalator SystemsTechnical Specification Interpretation
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Overview

  • We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer Project MP Order , to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and alig

What will you do?

  • Attend regular customer meeting, Project follow up meetings and site coordination meetings.
  • He/She together with Project manager will be point of contact between customer and KONE for all technical points.
  • Find the optimal KONE product to meet the customer’s needs for non standard and Major projects case.
  • Select the correct product platform on which to make the offer.
  • Place the order to factory includes the correct documentation and procedure
  • Follow up the manufacturing and coordinate the material delivery dates to operation.
  • Participate in product and new service release information sharing sessions
  • Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
  • Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.

Are you the one?

  • Hold Bachelor’s degree in Engineering.
  • Minimum of 5 years of experience in the elevator business or another relevant field.
  • Excellent verbal and written English and Arabic linguistic skills.
  • Excellent communication, negotiation, and customer handling skills.
  • Understanding of different building types and customer segments.
  • Good knowledge of environmental and sustainability requirements and norms.
  • Good CAD and optional BIM skills.
  • Basic knowledge of competitors’ products.
  • Good understanding of a product’s total costing is built up &local norms and regulations.

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