Senior Partnerships Manager (travel, dining, entertainment, retail)
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Key skills for this role
About the Role
Ten Lifestyle Group seeks a Senior Partnerships Manager in Riyadh to secure and deliver distinctive benefits for members across travel, dining, entertainment, and retail. The role involves negotiating partnerships, analyzing market trends, and collaborating with marketing teams.
Key Skills for This Role
Responsibilities
- Identify and secure key partnerships in the region across travel (70%) dining, entertainment and retail (30%)
- Negotiate favourable rates, offers, and events to maximize value for members
- Maintain ongoing relationships with partners to ensure sustainable growth and repeat successes
- Monitor partner performance to ensure consistently high quality service delivery
- Stay updated on market trends and competitor activities to ensure partnerships remain innovative and competitive
- Analyse redemption data and member demand to refine partnership strategies
- Propose and implement new strategies to impact member satisfaction, corporate revenue, and operational efficiencies
- Work closely with marketing and content teams to maximize partnership visibility and member engagement
- Support client services and business development managers with client related matters and new business proposals
- Share best practices and process improvements across teams and regions
- Track and report on Objectives and Key Results (OKR) related to partnership success
- Use data analytics to drive improvements in partnerships offerings and member experiences
Requirements
- Experience in the travel industry
- Prior experience sourcing and securing partnerships in KSA
- Strong communication and interpersonal skills with internal and external stakeholders
- Excellent attention to detail; ability to manage multiple priorities simultaneously
- Understanding of OTA distribution, wholesaler net rates, concierge and luxury operating models
- Analytical skills with confident use of Excel and data reporting
- Experience preparing client facing presentations
- Ability to lead new business initiatives and align them with travel proposition goals
- Flexible, adaptable, and able to thrive in a fast paced, dynamic environment
- Fluent in Arabic and English
Full Job Posting
Company Description
- Ten Lifestyle Group is a global luxury concierge service and the market leader for lifestyle management.
- Delivers service through proprietary technology enabled platform and expertise of highly trained lifestyle managers.
- Certified B Corp committed to positive impact on society and environment.
The Role
- Looking for a Senior Partnership Manager to join in Riyadh.
- Responsible for securing and delivering distinctive benefits and experiences for members across travel, dining, entertainment, and retail.
- Drive commercial revenue growth while enhancing member satisfaction.
Key Responsibilities
- Identify and secure key partnerships in the region across travel (70%) dining, entertainment and retail (30%).
- Negotiate favourable rates, offers, and events to maximize value for members.
- Maintain ongoing relationships with partners to ensure sustainable growth and repeat successes.
- Monitor partner performance to ensure consistently high quality service delivery.
- Stay updated on market trends and competitor activities to ensure Ten's partnerships remain innovative and competitive.
- Analyse redemption data and member demand to refine partnership strategies.
- Propose and implement new strategies to impact member satisfaction, corporate revenue, and operational efficiencies.
- Work closely with marketing and content teams to maximize partnership visibility and member engagement.
- Support client services and business development managers with client related matters and new business proposals.
- Share best practices and process improvements across teams and regions.
- Track and report on Objectives and Key Results (OKR) related to partnership success.
- Use data analytics to drive improvements in partnerships offerings and member experiences.
Requirements
- Experience in the travel industry.
- Prior experience sourcing and securing partnerships in KSA.
- Strong communication and interpersonal skills with internal and external stakeholders.
- Excellent attention to detail; ability to manage multiple priorities simultaneously.
- Understanding of OTA distribution, wholesaler net rates, concierge and luxury operating models.
- Analytical skills with confident use of Excel and data reporting.
- Experience preparing client facing presentations.
- Ability to lead new business initiatives and align them with travel proposition goals.
- Flexible, adaptable, and able to thrive in a fast paced, dynamic environment.
- Fluent in Arabic and English.
Benefits
- Attractive compensation package: Competitive salary and the Ten Loyalty Rewards program.
- Paid vacation plus one additional day for volunteer work.
- Sabbaticals: One month of paid leave every five years.
- Remote Working Holidays.
- Exclusive employee discounts on travel and lifestyle offers.
- International clientele: Manage a high quality portfolio with excellent service.
- Dynamic work environment: Diverse tasks in an international team.
- Career opportunities: Development prospects in an agile, growing company.
- Inclusive company culture: Diversity and collaboration are highly valued.
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