Luxury Travel Consultant - Arabic & English speaking | Overnight
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Ten Lifestyle Group is seeking an Arabic-speaking Luxury Travel Consultant for overnight shifts in Dubai. The role involves delivering high-quality customer service, processing travel and lifestyle requests, and preparing tailor-made offers.
Key Skills for This Role
Responsibilities
- Act as the first point of contact for premium customers during overnight hours
- Advise premium customers via phone and email in Arabic and English
- Process customer requests end to end, from offer preparation through to billing
- Make reservations with restaurants, airlines, hotels, and destination management agencies
- Prepare tailor made travel offers and documents, create detailed itineraries, manage visa applications
- Proactively inform and inspire customers about exclusive promotions and events
Requirements
- Excellent language skills in professional Arabic and English (C2)
- Completed tertiary qualification or equivalent training, ideally in tourism
- Several years of professional experience in the travel industry, tour operator, or travel agency, or at least 3 years in luxury concierge, hospitality or high end customer service
- Excellent global destination knowledge
- Fully proficient in a Global Distribution System (GDS), ideally Amadeus
- Available on a full time basis (40hrs per week) working permanent night shifts
Full Job Posting
Overview
- To complement our team in the United Arab Emirates, we are looking for an Arabic speaking Dedicated Luxury Travel Consultant in the area of Luxury Lifestyle Management to cover our overnight shifts.
- Ten Group is the global leader in lifestyle and travel services.
Overview of responsibilities
- Act as the first point of contact for our premium customers, delivering high quality customer service during overnight hours.
- Advise premium customers via phone and email in Arabic and English.
- Process customer requests end to end, from offer preparation through to billing, including individual travel arrangements as well as restaurant and club reservations, gift organization, tickets (sports and cultural events), spa and fitness bookings, yacht charters, flowers, transport, sightseeing, a
- Make reservations with restaurants, airlines, hotels, and destination management agencies.
- Prepare tailor made travel offers and documents, create detailed itineraries, manage visa applications, and handle all related administrative processes.
- Proactively inform and inspire customers about exclusive promotions and events, ensuring they benefit from unique and curated opportunities.
Your Profile
- You have excellent language skills in professional Arabic and English, in written and spoken (C2 according to The Common European Framework).
- Have completed tertiary qualification or equivalent training, ideally in the field of tourism.
- Have several years of professional experience in the travel industry, a tour operator or in a travel agency, or at least 3 years of professional experience in luxury concierge, hospitality or high end customer service.
- Have excellent global destination knowledge.
- Have worked on and are fully proficient in a Global Distribution System (GDS), ideally Amadeus, although strong experience with Galileo, Sabre, or Worldspan will also be considered.
- Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture.
- Are service oriented, flexible and able to work under pressure.
- Have a positive attitude and identify with Ten Group values.
- Have excellent communication skills.
- Value exceptional service and live by this motto.
- Are available on a full time basis (40hrs per week) working permanent night shifts between 20:00 10:00 hours local Dubai time, Monday to Sunday on a rotational shift basis.
Rewards designed around you
- A competitive salary depending on experience, plus a performance based bonus.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
- Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
- Remote Working Holidays possibilities to Travel and Work anywhere in the world!
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would!
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Ten Lifestyle Group
Luxury Travel Consultant - Arabic & English speaking | Overnight
Dubai, UAE
Ten Lifestyle Group seeks an Arabic and English speaking Luxury Travel Consultant for overnight shifts in Dubai. The role involves delivering high-quality customer service, processing travel and lifestyle requests, and p
Member Success Manager - Travel specialist | Riyadh
Riyadh, KSA
Ten Lifestyle Group is hiring a Member Success Manager to lead complaint excellence and member recovery for high-net-worth clients in the Middle East & Africa region. The role requires fluency in Arabic and English, 3+ y
Member Success Manager - Travel specialist | Riyadh
الرياض, KSA
Ten Lifestyle Group is hiring a Member Success Manager to lead complaint excellence and member recovery across the Middle East & Africa region. The role requires fluency in Arabic and English, 3+ years of travel industry
Luxury Travel Consultant - Arabic Speaking | Overnight
Riyadh, KSA
Ten Lifestyle Group is seeking an Arabic-speaking Luxury Travel Consultant for overnight shifts in Riyadh. You will deliver high-quality customer service, process travel requests, and prepare tailor-made itineraries for
Luxury Travel Consultant - Trilingual (Arabic, English & French) - Dubai
Dubai, UAE
Ten Lifestyle Group is seeking a Trilingual (Arabic, English & French) Luxury Travel Consultant to join their concierge team in Dubai. The role involves managing end-to-end lifestyle requests for high-net-worth members,
Luxury Travel Consultant - Trilingual (Arabic, English & French) - Dubai
Dubai, UAE
Ten Lifestyle Group is seeking a trilingual Luxury Travel Consultant to deliver exceptional service to high-net-worth members in Dubai. The role involves managing travel, dining, and lifestyle requests with a focus on th
Senior Partnerships Manager (travel, dining, entertainment, retail)
Riyadh, KSA
Ten Lifestyle Group seeks a Senior Partnerships Manager in Riyadh to secure and deliver distinctive benefits for members across travel, dining, entertainment, and retail. The role involves negotiating partnerships, analy
Senior Partnership Manager (travel, dining, entertainment, retail)
الرياض, KSA
Ten Lifestyle Group is looking for a Senior Partnership Manager in Riyadh to secure and manage partnerships across travel, dining, entertainment, and retail. The role involves negotiating favorable rates, analyzing marke
Luxury Travel Consultant - Arabic & English speaking | Overnight
Dubai, UAE
Member Success Manager - Travel specialist | Riyadh
Riyadh, KSA
Member Success Manager - Travel specialist | Riyadh
الرياض, KSA
Luxury Travel Consultant - Arabic Speaking | Overnight
Riyadh, KSA
Luxury Travel Consultant - Trilingual (Arabic, English & French) - Dubai
Dubai, UAE
Luxury Travel Consultant - Trilingual (Arabic, English & French) - Dubai
Dubai, UAE
Senior Partnerships Manager (travel, dining, entertainment, retail)
Riyadh, KSA
Senior Partnership Manager (travel, dining, entertainment, retail)
الرياض, KSA