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Senior Oracle Application Operations Consultant (Finance & Projects)
Confidential Careers
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Oracle Fusion Finance and ProjectsOracle Fusion FinancialsOracle Fusion ProjectsIncident managementService request managementProblem management
Free
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Oracle Fusion Finance and ProjectsOracle Fusion FinancialsOracle Fusion Projects
Role Overview
The role is for a Senior Oracle Application Operations Consultant supporting Oracle Fusion Finance and Projects.
The position focuses on production support, incident resolution, issue ownership, integrations, and service continuity.
The consultant will work with business users, technical teams, Oracle Support, and external partners to resolve issues within agreed SLAs.
Key Skills for This Role
Oracle Fusion Finance and ProjectsOracle Fusion FinancialsOracle Fusion ProjectsIncident managementService request managementProblem management
Full Job Posting
Role Overview
The role is for a Senior Oracle Application Operations Consultant supporting Oracle Fusion Finance and Projects.
The position focuses on production support, incident resolution, issue ownership, integrations, and service continuity.
The consultant will work with business users, technical teams, Oracle Support, and external partners to resolve issues within agreed SLAs.
Key Responsibilities
- Provide functional operational support for Oracle Fusion Finance and Projects.
- Manage incidents, service requests, recurring issues, and escalations.
- Identify root causes, coordinate resolutions, and provide practical workarounds.
- Support Finance, Projects, and Procurement teams during month-end and year-end cycles.
- Maintain action logs, RCA summaries, runbooks, knowledge articles, and support documentation.
- Support Oracle Fusion modules including GL, AP, AR, Cash Management, Fixed Assets, Expenses, Financial Reporting, Project Costing, and Project Budgets.
- Troubleshoot integrations with Microsoft Dynamics CRM, Yardi, Unifier, and banking platforms.
- Support OTBI, BI Publisher, Smart View, approval workflows, ESS jobs, roles, security, and data reconciliation.
- Track SLAs, ticket trends, and recurring issues to improve application stability and user experience.
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