Senior Officer - Wealth and Investment Specialist
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Key skills for this role
About the Role
RAKBANK seeks a Senior Officer to oversee operational governance of Wealth & Investment products including equities, mutual funds, bonds, and bancassurance. The role manages trade lifecycles, reconciliations, and regulatory compliance, requiring 5-7 years of banking experience in wealth operations.
Key Skills for This Role
Responsibilities
- Own end to end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance
- Manage investment and insurance product setup and admin terminal configurations
- Oversee complete transaction and trade lifecycle, ensuring timely and accurate processing
- Perform and review daily reconciliations across cash, income, units/holdings, and premiums
- Proactively identify, investigate, and resolve exceptions and reconciliation breaks
- Act as key operations liaison with brokers, asset managers, custodians, and insurance partners
- Maintain strong risk and control environment, including maker checker controls and audit ready documentation
- Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements
- Prepare and deliver accurate MIS and operational reports for management and stakeholders
- Partner with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations
- Drive process improvements and operational efficiencies
- Provide guidance and oversight to junior team members
Requirements
- Minimum 5 7 years of banking experience in wealth/investment operations, brokerage operations, securities back office, retail investment products, or bancassurance
- Bachelor's degree in Finance, Commerce, Business Administration, Economics, or related field
- Strong Wealth Operations Expertise
- Reconciliation & Control Focus
- Product & System Knowledge
- Risk & Compliance Awareness
- Data Analysis & Reporting skills
- Stakeholder & Communication Skills
- English (essential); Arabic (preferred)
Full Job Posting
Job Description
- At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence.
- As a Senior Officer – Wealth and Investment Specialist within Customer Fulfilment, you will play a pivotal role in overseeing the end to end operational governance of the Bank’s Wealth and Investment business.
- This includes equities, personal banking investment products such as mutual funds, structured products, fixed income and bonds, as well as bancassurance offerings.
What You’ll Be Doing
- Own the end to end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance.
- Manage investment and insurance product setup and admin terminal configurations to ensure data accuracy and system integrity.
- Oversee the complete transaction and trade lifecycle, ensuring timely and accurate processing in line with market cut offs and SLAs.
- Perform and review daily reconciliations across cash, income, units/holdings, and premiums.
- Proactively identify, investigate, and resolve exceptions and reconciliation breaks, with strong ageing and escalation controls.
- Act as the key operations liaison with brokers, asset managers, custodians, and insurance partners, monitoring service delivery and performance.
- Maintain a strong risk and control environment, including maker checker controls and audit ready documentation.
- Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements and internal policies.
- Prepare and deliver accurate MIS and operational reports for management and key stakeholders.
- Partner closely with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations.
- Drive process improvements and operational efficiencies to enhance accuracy and customer experience.
- Provide guidance and oversight to junior team members, promoting ownership, teamwork, and operational excellence.
What We’re Looking For
- Minimum 5 7 years of banking experience in wealth / investment operations, brokerage operations, securities back office, retail investment products, or bancassurance within banking or financial services.
- Operates with minimum supervision and takes accountability for end to end delivery.
- Bachelor’s degree in finance, Commerce, Business Administration, Economics, or a related field.
- Advanced certifications in equities, capital markets, investments, insurance, or operational risk are preferred.
- Knowledge on AI and Automation tools
- Languages: English (essential); Arabic (preferred).
What You Should Have
- Strong Wealth Operations Expertise – solid understanding of investment products including equities, mutual funds, structured products, fixed income, and bancassurance, along with end to end trade lifecycle processes.
- Reconciliation & Control Focus – proven ability to manage cash, income, and holdings reconciliations, with strong skills in identifying, investigating, and resolving breaks within defined timelines.
- Product & System Knowledge – experience in product setup, admin terminal configurations (fees, commissions, VAT, segmentation), and familiarity with banking and investment platforms.
- Risk & Compliance Awareness – working knowledge of operational risk frameworks, maker checker controls, and regulatory requirements (SCA, CBUAE, Insurance Authority).
- Data Analysis & Reporting – strong analytical mindset with proficiency in Excel, MIS preparation, and performance tracking to support decision making.
- Stakeholder & Communication Skills – ability to effectively collaborate with brokers, asset managers, insurers, and internal teams with clear and professional communication.
- Ownership, Attention to Detail & Problem Solving – high accuracy in execution, proactive issue resolution, and a strong sense of accountability to drive operational excellence and continuous improvement.
What’s In It For You
- Competitive, performance linked compensation.
- Medical coverage for you and your family.
- Comprehensive life insurance.
- Inclusive and diverse workplace culture.
- Career development and fast track growth opportunities.
- Mentorship from industry experts.
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